AnonymousLoved one of resident
    2.0

    Nice facility, serious care concerns

    I had a mixed experience. The facility is new and hotel-like with clean private/semi-private rooms (each bed has a window), tasty/diet-specific meals, lively activities and some very caring, professional staff (social worker Amy Merrow was helpful). However, chronic staffing shortages led to missed/late meals and meds, poor hygiene/soiled patients, bedsores, medication errors, privacy/safety incidents and inadequate aftercare - serious red flags. I wouldn't recommend placement without verifying current staffing, training and safety performance.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.93 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.1
    • Meals

      3.2
    • Amenities

      4.7
    • Value

      2.9

    Location

    Map showing location of Hathorne Hill

    About Hathorne Hill

    Hathorne Hill sits as a life plan community for seniors, where people can get care at different stages of aging, so you'll find options for independent living, skilled nursing, short-term rehabilitation, respite care, hospice care, and long-term care, with special focus on post-acute rehab and supporting people after surgery or illness, and the staff includes nurses, care providers, and medical professionals like an Administrator, Medical Director, Director of Nursing, and Senior Director of Marketing and Admissions, plus there's an admissions department with its own Director. The place cares for Deaf, Deafblind, and hard of hearing seniors, with team members trained in American Sign Language and Deaf culture, so they can give personalized and respectful care, and they also offer psychiatric and psychoanalytic services. People stay in private or semi-private rooms with Wi-Fi and housekeeping, and there's help with medications and personal care, as well as programs to meet physical, mental, and social needs in a pretty home-like setting. Hathorne Hill brings in therapists and assistants offering therapies like occupational and physical therapy, sports rehab, therapeutic taping, and other hands-on treatments, along with specialized programs like Fall Prevention and Sepsis Smart to keep people safe and well. There's an aquatic area with a hot tub spa, and fitness areas for exercise and wellness programs, while housekeeping, maintenance, salon services, and flexible dining-whether in the communal dining room or by room service-help keep everyone comfortable. People sometimes sit outside in gardens and outdoor common areas, or gather in indoor shared spaces where there are games, hobbies, social or spiritual activities, and special events. Safety is a steady focus, and you'll find things like an emergency response system, plus the staff works on quality, wellness, and health education, putting time into new ideas to make resident care better. The place gives post-hospital care, end-of-life care, and help with care transitions, and they put together personalized care plans, always trying for warmth, dignity, and healing for each person. Parking's available for visitors, and tours can be scheduled to meet staff and see the space.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Photo of The Apsley
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Photo of Coterie Hudson Yards
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    92 facilities$7,566/mo
    44 facilities$8,063/mo
    36 facilities$8,891/mo
    9 facilities$4,390/mo
    100 facilities$7,634/mo
    86 facilities$7,781/mo
    99 facilities$7,360/mo
    65 facilities$7,942/mo
    105 facilities$7,506/mo
    101 facilities$7,834/mo
    42 facilities$7,429/mo
    69 facilities$7,286/mo
    © 2025 Mirador Living