Courtyard Nursing Care Center

    200 Governors Avenue, Medford, MA, 02155
    1.0 · 4 reviews
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful abusive apathetic staff facility

    I would not recommend this facility - my experience was absolutely horrible. I saw residents ignored at mealtimes, starved or fed too fast, have trays dropped with no help, be left in feces/urine for minutes, and aides refuse hydration citing "rules," resulting in hospital IVs and even a reported dehydration death; staff were apathetic, arguing about pacing while people suffered. The director was arrogant, my grievance and a missing autographed shirt were ignored, and I fear abuse - this place needs government oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    1.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Courtyard Nursing Care Center

    About Courtyard Nursing Care Center

    Courtyard Nursing Care Center at 200 Governors Ave. in Medford, MA is a skilled nursing facility with 224 beds, providing care for folks who need either short-term rehab after illness or surgery or long-term support. Operated by RegalCare at Courtyard under the new owner 200 Governors OPCO LLC, Courtyard Nursing Care Center offers a wide range of medical, physical, and personal care, with registered nurses and attending physicians on-site. They take care of people with Alzheimer's and other dementia-related issues in a specialized and secured Alzheimer's Unit and Memory Care community, designed to provide 24-hour supervision and memory support, and support folks with mild cognitive impairment, too. The center's staff can speak English and sometimes other languages, helping residents communicate easier.

    You'll find all sorts of support here, like case management, discharge planning, pain management, hospice, palliative care, wound care, dialysis, and IV therapy - including services like heparin therapy and Total Parenteral Nutrition if someone needs it. They offer personal help with bathing, dressing, transfers, and other daily tasks, including incontinence and colostomy care. People with orthopedic injuries and those recovering from joint replacements can get rehab here, and there's also a Physical Medicine and Rehabilitation Clinic. The team offers physical, occupational, and speech therapies, plus orthopedic rehabilitation and neurological care and rehab programs.

    Courtyard Nursing Care Center has an on-site beauty salon and barbershop, phone service, cable TV, and spaces designed for folks to relax, like tranquil gardens and a fully enclosed courtyard. Residents can take part in arts activities, movie nights, leisurable walks, and community events. Meals are planned to manage special nutrition needs, and there's help with medication management and dietary planning. The facility offers transportation and parking so getting to local attractions or appointments is easier.

    Staff coordinate with other healthcare providers to make sure each person has a treatment plan made just for them. There's emergency alert and 24-hour call systems to help keep everyone safe. They also have respite care for when caregivers need a break, and a range of short-term rehabilitation or long-term care. Courtyard Nursing Care Center takes part in health and safety initiatives like Sepsis Smart, Falls Prevention, and campaigns about flu shots, while also focusing on reducing off-label antipsychotic use and continuing staff education and support in dementia care, backed by the Alzheimer's Association®. They're involved in state and local healthcare groups, adding to policy work and supporting quality standards for caregivers.

    Other care services offered here include podiatry, dental, vision, audiology, X-ray, wound and physiatry services. There's assistance for non-ambulatory folks, case management, individualized care plans, and aids for activities of daily living. Families can rely on the staff's focus on safe, consistent, and person-centered care, no matter the level or length of stay.

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