Norwood Healthcare is a large, for-profit nursing facility offering both short-term rehabilitation services and long-term care. With a bed capacity of 170, it provides a range of support for individuals recovering from hospital stays as well as those who require ongoing daily assistance. The facility is not affiliated with a continuing care retirement community, but it does participate in both Medicare and Medicaid programs, enabling coverage for residents who meet the necessary criteria. Residents in need of short-term rehabilitation after acute medical events, such as strokes, heart attacks, or injuries, can expect an environment structured for recovery, though outcomes reflect a below average rating in this area. Meanwhile, long-term care at Norwood Healthcare has scored at an average level compared to similar facilities.
Residents receive approximately three hours and twelve minutes of nurse staffing per day on average, a measure that remains consistent on weekends. For those able, a significant portion of the population at Norwood Healthcare maintains independence in activities like movement, eating, and self-care, with 82.2% of residents continuing to manage daily routines without substantial assistance. Preventive health measures such as annual flu vaccinations are widely administered within the facility, bolstering resident wellness. Emergency room visit rates are monitored, with 9.3% of short-term residents requiring an emergency transfer during their stay, while in long-term cases, the emergency visit rate is calculated at 1.1 per 1,000 patient days.
Norwood Healthcare is regularly inspected by health and safety officials. These inspections ensure compliance with food preparation, accident prevention, personal privacy, and general standards of resident care. Recent reports highlight areas where Norwood Healthcare has faced challenges, including developing and implementing comprehensive care plans, maintaining safety free from accident hazards, and supporting residents’ rights and dignified treatment. The facility has also worked to address issues with privacy of personal and medical records, appropriately monitoring nursing aide performance, and delivering specialized rehabilitative services. Other cited areas for improvement include provision of daily living activities, proper management of food services such as accommodating allergies and preferences, administration and storage of medications, and handling of infection prevention protocols.
Over the last three years, Norwood Healthcare has paid several fines, totaling a considerable sum, due to deficiencies cited during inspections. These issues ranged in potential for harm, with most categorized at low to moderate levels, and typically affected a small number of residents. Despite these challenges, Norwood Healthcare continues to serve a diverse senior population needing skilled nursing care, rehabilitation, and support with daily activities. It participates in both Medicare and Medicaid, ensuring financial accessibility for eligible residents. The facility emphasizes vaccination, consistent nursing care, and works to address areas identified during inspections in pursuit of ongoing improvements to resident care.