Lumen Christi Health Care Inc sits at 1359 Hancock Street in Quincy, MA, and helps seniors live safely at home with a wide range of health care and support services, and you'll see that the office hours run from 9:00 AM to 5:00 PM on weekdays, but the agency covers evenings and weekends, including an all-night shift on Thursdays to make sure someone is always around to help. The team works within a 50-mile radius of Quincy, with registered nurses, licensed practical nurses, therapists, home health aides, and social workers all providing either medical or non-medical help, and the agency offers both in-home skilled nursing and regular home care like light housekeeping, help with grooming and meals, help with mobility or getting up, laundry and dry cleaning, or just having someone around for company. If you need physical, speech, or occupational therapy, Lumen Christi has staff who come right to the door to help with that, and they even handle cases where the person needs high-acuity, or more complex, medical care, making sure a director of nursing is on hand to supervise care plans, and always aiming to help people keep as much independence as possible, even while managing pain or tackling tough recoveries from illness or injury. The caregivers have to go through a detailed screening before starting, including background checks, checks for licenses and certifications, drug screenings, immunizations, and residency confirmation, and the staff includes both employees hired by Lumen Christi and professionals who are brought in as needed.
Families and clients go through a step-by-step planning process that covers initial consultations, assessments, budget and service agreements, and Lumen Christi encourages everyone involved-clients, their families, caregivers, even the physicians-to have a say when setting up any care plan, which always gets tailored to the individual's needs and goals, whether that means short-term recovery care or ongoing help with daily living. People can read tips about the differences between home care and home health care on the Lumen Christi website, which also lets anyone book appointments online or get updates through a newsletter. There's an education program for clients, families, and staff so everyone knows what's going on, and communication lines stay open through phone, fax, or email.
The facility itself is easy to get to, with parking spaces right outside, a ramp for easier access, and Bus 23 stopping out front. Lumen Christi focuses a lot on keeping care affordable while never cutting corners on quality or respect, taking extra steps to keep privacy and dignity for all clients, and every day the agency makes sure to address not just the medical needs, but also feelings, safety, and self-esteem, and keeps thorough personnel files to keep staff up to date. People pay with insurance plans, including Medicare and Medicaid, or out-of-pocket, and Lumen Christi accepts several kinds of insurance to make arrangements as simple as possible. Every service aims to match care to what each person actually needs, whether that's hands-on medical care, personal care at home, or a little help from someone with a gentle attitude and a willingness to listen.