Farren Care Center

    340 Motague City Road, Turners Falls, MA, 01376
    2.0 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Misrepresented facility inhumane unsafe care

    I would never send a loved one here. They misrepresented themselves as a nursing home but felt like a locked psychiatric facility for TBI/severely emotionally disturbed residents - strange rules, locked doors and constant restrictions. Care was inhumane: they failed to notify me when my father's condition changed and he died alone; staff acted unsafely (a nurse was allowed through with a high temperature during COVID screening). A few staff were compassionate, but overall communication and professional care were terrible.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      3.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      2.0

    Location

    Map showing location of Farren Care Center

    About Farren Care Center

    Farren Care Center sits at 340 Montague City Rd in Turners Falls, MA, serving seniors and patients in Massachusetts with a range of care types under a non-profit setup, and people say the staff stays helpful, joyful, and kind, giving a friendly feeling in the halls. The center handles nursing home care, assisted living services, and offers support for daily activities like bathing, dressing, and medicine management, which can help seniors who need different levels of help through the day while keeping things as simple as possible. Folks here find specialized memory care for Alzheimer's and dementia, with safety features that help prevent wandering and reduce confusion, and they've set up living spaces to be cozy and relaxed when people gather for meals or activities.

    There's rehabilitation therapy, nursing services to handle health checks, outpatient services from internal medicine and mental health clinics, behavioral management, psychology services, and pastoral care for spiritual needs, and some people find comfort in the community's effort to provide end-of-life care and help residents through care transitions. Programs here focus on safety and wellness, like culture change efforts, falls prevention, the Fight the Flu Campaign, and the Sepsis Smart program, which all aim to improve life for residents, and you'll also see some specialized work, such as the center's push to lower off-label antipsychotic use and offer dedicated advocacy resources through an Advocacy Center, especially for caregiver wages.

    Residents have access to nutritious meals with thought put into vitamins and minerals, and there are engaging activities aimed at keeping people social and active, whether it's physical, mental, or emotional wellness, with attention to special hobbies and social events that bring neighbors together, and some outside reviewers note that the activity programs stand out. There's support for mental health and outpatient care, plus educational chances, like the RCA Training Course, and health care planning to help folks make decisions as needs change. Farren Care Center stands as a member of the Massachusetts Senior Care Association and the Massachusetts Healthcare Safety and Quality Consortium, following state guidelines for health and safety, but the center hasn't published specific pricing. Based on 2 online reviews, it currently has a 0.5-star score, which some families may want to consider when looking for care options.

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