Canal View - Houghton County

    1100 Quincy Street, Hancock, MI, 49930
    4.0 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Excellent memory care, inconsistent staffing

    I've had a largely positive experience. The separate memory-care unit is excellent - great location for Alzheimer's/dementia, engaging activities, outdoor courtyard and lovely canal views in a clean but older, upgraded building with private/semi-private rooms and air conditioning. Staff are generally kind, caring and professional, kept us informed, provided special equipment and therapies, and comforted us in final moments. Biggest issues were frequent staffing shortages and long waits, mixed nursing/aide quality, inconsistent food, and missing intercom connectivity to every room.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      3.5
    • Value

      4.0

    Location

    Map showing location of Canal View - Houghton County

    About Canal View - Houghton County

    Canal View - Houghton County sits at 1100 Quincy Street in Hancock, Michigan, serving seniors from Houghton and Keweenaw Counties with 197 skilled nursing beds and a wide mix of care options, and people can schedule tours to see the place, meet the staff, and talk with residents, which can help families decide if it's right. The community provides long-term care, assisted living, respite care, memory care in the Woodland Haven homes, independent living, and home care, and they've made it easy to learn about admissions and even put together waiting list information, so everyone knows what to expect. Two 14-bed homes are set up for Alzheimer's and dementia care, with separate kitchens, living rooms, and outdoor courtyards to help residents feel at home and safe, especially those in early to middle stages. Skilled nursing, rehab, and post-hospital services are all available, as well as hospice care for those who need it, and the care team includes a CEO/Administrator, a Director of Nursing, a Medical Director, and more, all focused on maintaining high standards of care with a person-centered and compassionate approach. Meal times happen in The Towers dining room, offering breakfast, lunch, and dinner with several menu choices, and residents can enjoy daily activities such as trivia on the patio, board games, exercise, snacks, and sitcoms, plus the fully air-conditioned and recently renovated building adds to comfort, whether you're in a semi-private or private room. There's a chapel for interfaith services, family rooms, patios, and a monthly resident council so everyone gets a chance to be heard. The place is certified to provide both Medicare and Medicaid services and is part of the Michigan County Medical Care Facilities Council, keeping up with state and national standards and even receiving awards for quality care. Portals exist for board and committees, including resources for assisted living and regulatory needs, along with education programs and special support for administrators. They offer adult foster care, medication management, and support for residents needing extra help, emphasizing personal and dignified care, especially important during tough times like the Covid-19 pandemic. The goal stays clear: provide a nurturing, home-like atmosphere where residents can keep their dignity, take part in stimulating daily life, and feel respected, with 24-hour extended care always there when it's needed. Family and friends are welcome, and there's an effort to encourage enriching visits, with lots of support from social services and dedicated staff, so residents can feel connected to their loved ones and the community, all in one place.

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