North Ottawa Care Center

    18525 Woodland Ridge Drive, Spring Lake, MI, 49456
    5.0 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Exceptional, clean, caring, homey facility

    I placed my uncle here and have been very pleased. Stephanie and the rest of the staff are friendly, caring and knowledgeable, helpful with billing, and provide exceptional care; the facility is beautiful, always spotless with no odors, private rooms/bathrooms, plenty of space, and the Heartwood food is very good. There are lots of activities (bingo, Cinco de Mayo, Detroit Tiger Day, puzzles), an aviary and pond, on-site rehab and separate hospice - overall a very homey, positive experience.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    5.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      5.0

    Location

    Map showing location of North Ottawa Care Center

    About North Ottawa Care Center

    North Ottawa Care Center, also called Heartwood Lodge at NOCHS, is a private nursing home located in Ferrysburg, Michigan, and has served the community for over 40 years. It sits near Spring Lake and operates under the Trinity Health system, which includes Trinity Health Grand Haven. The facility has 81 beds for nursing home care and offers long-term, short-term, and skilled nursing services. There's a specialized unit called Heartwood Lodge, which many in the area recognize as a well-known nursing home. For those who need support near the end of life, the center offers palliative and hospice care, with a separate, home-like Hospice Residence at Heartwood Lodge that has 8 beds and provides round-the-clock care to help ensure comfort and dignity.

    North Ottawa Care Center supports seniors needing 24-hour nursing and personal care, creating personalized care plans for each resident. Its wide range of services also includes assisted living, memory care, respite care for temporary relief of caregivers, and short-term rehabilitation for those recovering from injury or illness. Medical care services, surgical procedures, and outpatient clinics are available within the larger healthcare campus. For people who need help with daily life or have ongoing health problems, the center offers recreational activities, health and wellness programs, and therapeutic support to help with both their physical and emotional well-being. Residents can enjoy outdoor spaces and take part in community-based programs when possible.

    Support staff at North Ottawa Care Center focus on the needs of each person and aim to provide care in a nurturing, holistic environment. The facility offers virtual care and has a range of other healthcare services, including access to staffing and ancillary support. The facility holds an accreditation and is noted for comprehensive healthcare and compassionate staff, though, right now, there aren't many reviews available, with a current rating of 3.4 from 11 reviews. Residents live in a community setting with accommodations and support services tailored to individual needs. North Ottawa Care Center sticks to plain, reliable care and has developed a strong reputation for its many years of service in the area.

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