The Estates At Twin Rivers

    305 Fremont Street, Anoka, MN, 55303
    1.6 · 7 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Dirty, neglectful, understaffed, unsafe care

    I placed my wife here and I pulled her out after a short stay. Her room was tiny, overcrowded, dirty, hot with no AC, and smelled of stale smoke - the front door even had an ashtray. Bathrooms are shared and inaccessible, call buttons and equipment often didn't work, transfers and help were delayed for hours, and she was left in soiled incontinence products and a t-shirt. Medications were inconsistent or late, meals cold and unappealing, and staff/management were mostly dismissive and understaffed (felt like one nurse for dozens); there were also safety and hygiene concerns. A few nurses and aides were excellent and caring, but overall the neglect, poor management, and unsafe conditions mean I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    1.57 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.6
    • Staff

      1.6
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.6

    Location

    Map showing location of The Estates At Twin Rivers

    About The Estates At Twin Rivers

    The Estates At Twin Rivers sits in Anoka, MN, and holds 45 certified beds, with about 35 residents living there each day, and folks find both private and semi-private rooms available for their stay, which can be for short-term rehabilitation, long-term care, assisted living, or specialized memory care. The building's wheelchair accessible, has controlled access, and offers amenities such as landscaped outdoor spaces, cozy communal areas, and guest parking, making daily life a bit easier and more comfortable for residents and their visitors. The place works under Monarch Healthcare Management, runs as a for-profit corporation, and's known in the local community as a long-standing provider, with Medicare and Medicaid certification backing the care.

    Residents get 24-hour nursing coverage, with about 3.65 nurse hours per resident each day, but nurse turnover's pretty high at 57.1%, which means folks might see new faces more often than they'd like. The staff list includes Registered Nurses, Licensed Practical Nurses, Nursing Assistants, Trained Medication Aides, Dietary Aides, and Cooks, all working together to look after folks' needs, whether that's skilled nursing, memory care, rehab services, or general long-term support. Therapy services cover physical, occupational, and speech therapy, with added expertise in pain, incontinence, lymphedema, and balance strengthening, plus there's a Transitional Care Unit and Therapeutic Rehabilitation for those recovering from strokes, accidents, or surgery. The facility tries to keep things both secure and lively, hosting activities to encourage community participation and supporting folks' social, mental health, and dietary needs through social service support and activity programs.

    The Estates At Twin Rivers has had some trouble in the past with inspection reports listing deficiencies including one infection-related item, and there've been complaints covering issues like pharmacy services and resident rights, as well as times when care requirements weren't fully met, so it's good to know the facility deals with these matters. People living here find both a smoker-friendly policy and rooms all on one level, helping with access, and everyone gets care with a focus on comfort, safety, and respect for their dignity and independence. While folks might hear big claims at some places, this facility does work to provide steady support and a safe environment, helping residents reach the highest quality of life possible for their circumstances.

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