Chris Jensen Health & Rehabilitation Center

    2501 Rice Lake Road, Duluth, MN, 55811
    3.0 · 7 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff, unreliable care, unclean

    I have mixed feelings. I appreciated the warm, caring staff (some RNs and PT were excellent), the active calendar, homey building, swing shuttle and church support-but care was spotty: call lights often ignored, slow responders, a resident was once left after a fall, odors, unclean sheets/floors/nails, inconsistent meals, billing screw-ups and safety concerns for memory patients. Because of those reliability and cleanliness issues, I can't confidently recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.4
    • Meals

      2.0
    • Amenities

      2.6
    • Value

      2.0

    Location

    Map showing location of Chris Jensen Health & Rehabilitation Center

    About Chris Jensen Health & Rehabilitation Center

    Chris Jensen Health & Rehabilitation Center sits at 2501 Rice Lake Road in Duluth, Minnesota, offering skilled nursing and rehab care since 1969, and it has 170 certified beds with about 153 residents right now and isn't accepting new patients at this time, but it's got a bed occupancy rate of 90%, so you know there are usually folks around, and it's run as a for-profit corporation under the St. Louis County ownership, working with Medicare and Medicaid to provide different levels of care, though it's not a hospital, Special Focus Facility, or a Continuing Care Retirement Community. The building's fully sprinklered for fire safety, and it uses medication management systems along with 24-hour nursing supervision, with a staffing ratio of 0.84 RN hours, 0.61 LPN hours, and 2.46 CNA hours per resident, coming out to 1.45 total staff hours per resident which might be something people want to compare with other places, and the staff speak English with some also knowing other languages.

    The center handles short-term recovery along with long-term stays, so people can come for wound care, subacute skilled nursing, neurorehabilitation, dementia care, hospice care, or even treatment programs for alcohol use or depressant substance abuse, which some places don't offer, and they also do things like pain management, psychiatric evaluations, vision and hearing screenings, and dental care, and they'll help with diet counseling and pain management if you need it. Rehab services here use their own "Rehabilitation Gym," "Wound Care Clinic," and "IV Therapy Suite," and there are both inpatient and outpatient rehab treatments with a full team including physical, speech, and occupational therapists. There's also respite care if folks only need temporary help, so family caregivers can get a break, and the place is set up with private and semi-private rooms and different communal activity areas so no one has to be stuck alone all day unless they want to.

    Chris Jensen's health data shows some things stand out, so about 10% of short-stay residents reported moderate to severe pain, and 1% had delirium, while 76% got influenza shots and 64% got pneumococcal vaccines, with 9% experiencing weight loss and 3% having urinary tract infections; about 57% of low-risk residents lost bowel or bladder control, and 28% reported feeling more depressed or anxious, which can happen as people age, while 1% were physically restrained, 7% of high-risk and 1% of low-risk folks had pressure sores, and among long-stay residents, 11% needed more help with daily activities and 2% had moderate to severe pain, with 95% influenza and 87% pneumococcal vaccination rates. The center is required to tell residents, families, and doctors about any injuries, health changes, changes in treatment, or discharge right away, and it has data on health inspections, nursing staff, and quality measures ready for anyone to see.

    Amenities include private and semi-private rooms, therapy gyms, and spaces for activities, and the facility makes use of newer technology for rehab equipment to help people recover their strength, and offers personalized treatment plans for different needs, like memory care for Alzheimer's or dementia, along with community service projects and recovery programs. The staff have a range of experience, and there are Resident and Family Councils for people who want a say in how things go, plus counselors and senior living resources for those needing help or advice. The admissions team is available by phone, though they're currently not accepting new residents, and anyone interested in the facility or needing to update their information can find resources and support. Chris Jensen Health & Rehabilitation Center aims to help people recover, regain strength, and manage health challenges with an experienced team in a warm, down-to-earth setting where both short-term and long-term needs are considered.

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