AnonymousLoved one of resident
    2.0

    Nice facility, care is lacking

    I like the facility's newer feel, excellent dining area, library and strict COVID protocols, and I believe Windsor is trying to do right by my mother. That said I'm very unhappy with care - staff are often cold, inconsistent and the place is clearly understaffed (one excellent nurse among many problems). Visitation limits plus only one phone for 60 residents (no in-room lines or tablets allowed) have left my mom lonely and make daily contact nearly impossible.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.5
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      3.2

    Location

    Map showing location of Philwood Suites

    About Philwood Suites

    Philwood Suites sits at 81 Windsor Boulevard in Columbus, MS, and is part of The Windsor Place campus and the Plantation Pointe Retirement Community, where people can choose from Senior Garden Homes, studio, one-bedroom, or two-bedroom apartments, each with private bathrooms, cable TV, kitchenettes, phones, air conditioning, Wi-Fi, and the option for furnished rooms, and there's a special care wing called Philwood Suites for people living with Alzheimer's and other forms of dementia, which is one of only seven registered Alzheimer's and Dementia care units in Mississippi and licensed by the state. People there have help with bathing, dressing, medication, meal preparation, transfers, laundry, housekeeping, and there's always someone on staff, including nurses, who can give care twenty-four hours a day if needed, with 12-16 hour nursing care available on site, plus skilled nursing and rehabilitation, outpatient therapy, and short-term rehab at the Glen Haven Health & Rehabilitation Center connected to the campus, as well as inpatient and emergency care from Noxubee Medical Complex nearby, so there are medical and emergency services close by for those who need them.

    Residents can take part in worship, fitness classes, and recreational activities, and they'll find movie theaters, business rooms, arts and music programs, activity rooms, outdoor programs, walking paths, scheduled daily activities, a garden, and a library; there's also all-day dining with Southern cuisine, restaurant-style service, and meal plans for dietary needs, and staff serve meals or help with meal preparation as needed. The environment in Philwood Suites is calming and modern, with open spaces, soothing colors, natural light, and landscaped outdoor gardens where people can move freely and safely thanks to emergency alert systems and strong security focus. The staff, chosen for their compassion and ability to connect with residents, supports holistic well-being, organizes both resident-run and community-sponsored activities, and offers family support services for loved ones going through memory care challenges. There are personal care home services with healthcare, wheelchair accessibility throughout the property, transportation and parking services, and people can stay active and involved with fitness programs and wellness rooms, or enjoy quiet time in the library or arts room if they like.

    Philwood Suites can provide specialized care for people with more serious medical needs following surgeries or hospital stays, and they offer non-medical home care for seniors with chronic conditions or disabilities if they prefer help while living at home, and staff manage medication and provide supervision around the clock for safety and peace of mind. There's a 20-bed care unit offering both private and semi-private rooms in the Alzheimer's & Dementia Care Wing called Philwood Suites, where the nurturing environment and support aim to let everyone keep as much independence and quality of life as possible, drawing on residents' past interests and skills so they can stay engaged each day. The setting is clean, comfortable, and easy to get around, and Philwood Suites has earned a 4-star rating from five reviews, accepting both Medicare and Medicaid, and follows standard operating hours from 9:00 a.m. to 6:00 p.m. on weekdays.

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