Desoto Healthcare Center

    7805 Southcrest Parkway, Southaven, MS, 38671
    2.0 · 7 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, dehydration, bedsores, poor management

    I trusted this facility with my father and was appalled by neglect and unsafe care. He was left dehydrated and unfed, with no fluid support, no thickener signage, no mouth rinsing, left in his own waste, developed bedsores and UTIs, and nearly died on the rehab floor. The building looked clean but smelled foul from poor ventilation and masking spray; the front entrance was open, staff monitoring and leadership were absent, I couldn't reach anyone (no on-duty phone), and management offered empty promises. There were a few kind, attentive caregivers who kept us informed, but overall the rehab isn't equipped for medical needs and I do not recommend this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.4
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Desoto Healthcare Center

    About Desoto Healthcare Center

    Desoto Healthcare Center sits in Southaven, Mississippi, and offers a place for seniors needing skilled nursing, rehabilitation, long-term care, or memory care. The staff here tries to help people heal and get back their independence, so you'll find therapy rooms for physical, occupational, and speech therapy, all led by trained therapists, and there's a well-equipped gym to help with strength and movement, while a patient-centered approach drives everything they do. Modern equipment and updated amenities are on hand for residents, with things like wireless internet, a full-service salon, meal and nutrition planning, laundry, and weekly check-ups, plus faith-based activities if you're interested, and there's transportation for those needing it for appointments or errands, which is helpful. They can look at your care needs with a financial consultation too, and families can schedule a tour before choosing services. For specialized care, the center includes memory care programs as well as respite care if someone needs a short stay, and there are individual care plans for each resident, set up with a dedicated care team to watch over folks. Desoto Healthcare Center is a for-profit corporation, managed by Desoto Healthcare Inc, and it works with Advanced Health Care Management, with indirect owners listed as Brian Cain, Troy Griffin, Gene Hubbard, and Richard Tice. They aim to keep resident safety high and provide support at all hours, so they have 24-hour nursing coverage, and staffing levels here are a little above the state average, with nurse turnover well below the state average. The facility has room for up to 120 certified beds. Over the last three years, inspection reports show a total of 17 documented deficiencies, including issues with infection prevention, accurate reporting of staffing, and prevention of abuse or neglect, though no actual harm was found in the last review. There's mention in reports of problems spreading infections and keeping resident's money and belongings safe. While Desoto Healthcare Center puts effort into recovery and long-term care in a warm, supportive environment, it's important for families and residents to look over the inspection results and service options.

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