AnonymousCurrent/former resident
    2.0

    Excellent rehab, serious safety concerns

    I had outstanding rehab and many genuinely caring staff in a clean, accessible facility with a good layout and proximity to the hospital. However chronic understaffing meant long call-button waits, frequent falls or being left on the floor, inadequate pain management, medication errors/overmedication, and general safety concerns. I also witnessed unprofessional behavior (staff who smelled of substances, laughing at complaints, pejorative remarks) and poor responsiveness to serious issues. The place was noisy at times (renovation odors), some rooms were cold or had trash/odors, and dining/activities were hit-or-miss. Overall: excellent rehab but serious staffing, safety, and professionalism problems-I would be very cautious and would not return.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.25 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.0
    • Meals

      2.2
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Santa Fe Care Center

    About Santa Fe Care Center

    Santa Fe Care Center sits at 635 Harkle Road in Santa Fe, New Mexico, and you'll notice it's a locally owned place where people get nursing and personal care when they need some help with daily living, and with 120 beds, it's medium-sized, not too big, not too small, and they really make sure to look after folks with different health needs, so there's hospice care, dementia and memory care, social work, and even psychological support, plus the staff here handles diabetes, medication, wound care, and all sorts of therapies like speech, occupational, and physical, and the rehab team is known around here for getting people back on their feet after surgery or illness using some pretty good equipment. The clinical staff, including nurses, a medical director, onsite doctors, and therapists, works around the clock, managing everything from IV therapy to whirlpool baths and bowel and bladder retraining, and then there's help getting to appointments like dialysis or going out for social events. Santa Fe Care Center keeps the place clean and safe, offers nutritious meals cooked by real chefs, and the nutrition folks plan out balanced menus for each person's needs, with housekeeping and laundry handled as well. People can stay for long-term living or just come for short-term rehab, and there's respite care for when caregivers need a break during the day. They've won awards for their meals, activities, and the friendly, big-hearted staff who make an effort to help folks feel welcome and respected while making sure safety and dignity come first, whether someone's dealing with memory problems or tough physical conditions. Services also include X-rays, dental and vision care, medication management, disease intervention, and a program to help lower hospital readmissions, which matters a lot. You'll find planned outings, social programs, and activities to help residents stay active and connected while the care plans are made for each person, which means you don't get ignored or lost in the shuffle, especially since the place isn't tied to any big hospital or retirement chain, and the administrator, Dave Armijo, keeps things running with a focus on care, kindness, and a steady hand.

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