North Westchester Restorative Therapy & Nursing Center

    3550 Lexington Avenue, Mohegan Lake, NY, 10547
    3.4 · 10 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Supportive staff, but unsafe care

    I had a mixed experience. The staff were often warm, family-like and went above and beyond - daily PT, plenty of activities (cards, bingo, knitting), a welcoming courtyard, salon and even a bakery - and those positives improved mobility and social engagement. However, several rooms were old, dingy and smelly with maintenance and pest issues, slow call-bell and med responses, and I witnessed serious care lapses (delayed pain meds/orthopedic consult, missed needs, improper IV placement and hygiene problems). Management and some employees were supportive and the facility has gotten nicer over time, but I would only recommend it with caution and close oversight of care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.4
    • Meals

      1.0
    • Amenities

      3.3
    • Value

      3.4

    Location

    Map showing location of North Westchester Restorative Therapy & Nursing Center

    About North Westchester Restorative Therapy & Nursing Center

    North Westchester Restorative Therapy & Nursing Center sits near Mohegan Lake in Westchester County, New York, and it's a place that tries to help people get better after illness, surgery, or injury without a lot of fuss. You'll find a full nursing center and a strong focus on restorative therapy, so different kinds of care are offered depending on what's needed, and the team always checks and updates personal plans to help each patient recover at their own pace. They have board-certified physicians, nurses, dietitians, social workers, and all types of therapists-physical, occupational, recreational, respiratory, and speech-working together, and everyone's involved in care decisions, which is something folks might appreciate since you get different points of view. They've got this big, 3000-square-foot rehab facility that's got treatment spaces you wouldn't always expect, like a kitchen, a car, and a bathroom model, because being ready for home means practicing the normal stuff step by step. You'll see rehab offered seven days a week, with two or three hours of therapy each day for those who need it, which can include pulmonary, neurological, and general rehab, and they work with Medicare, Medicaid, private insurance, or out-of-pocket pay, so there are a few ways to get covered. The place stays within HIPAA laws and keeps privacy policies posted, and a website (handled by Eyebuzz Design) shows off photos, blog updates, and other amenities, so anyone curious about the place can have a look there. You'll notice they can help with admissions around the clock, which can be a relief, and the number of staff-somewhere between 11 and 50-sounds about right for a place that wants to keep things both personal and professional. North Westchester Restorative Therapy & Nursing Center is mainly about getting folks healthy and back to their lives, using exercise, education, and teamwork to help with whatever kind of recovery is needed.

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