The Grand Rehabilitation And Nursing At Pawling

    9 Reservoir Road, Pawling, NY, 12564
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great rehab, inconsistent care otherwise

    I had a mixed experience. The rehab/therapy team (PT/OT) was excellent, aides and many CNAs were caring and professional, rooms generally kept clean, and our social worker Megan was proactive and helpful. However communication and responsiveness were inconsistent - nurses often slow or unresponsive (especially nights/weekends), meds and calls delayed, and some aides indifferent; there were also safety/cleanliness lapses, infection reports, and maintenance/food problems in an aging building. Overall I'd trust the rehab program for recovery but would be cautious about long-term care and insist on clear communication and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 111 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      3.0
    • Amenities

      2.9
    • Value

      3.5

    Location

    Map showing location of The Grand Rehabilitation And Nursing At Pawling

    About The Grand Rehabilitation And Nursing At Pawling

    The Grand Rehabilitation And Nursing At Pawling sits in Pawling, NY, and provides skilled nursing care and a wide range of services for seniors who need both short-term rehab and long-term care, and you're going to find that they offer personalized onsite kidney dialysis too, which is helpful for residents who need it, and then you see that their staff includes nurse practitioners, a medical director, and licensed nursing staff available around the clock, so you know someone's always there when you need help, and the facility offers many therapies, like physical therapy, occupational therapy, and other rehab services right on site with their own therapy team, so you don't need to travel for treatment, while their post-acute rehabilitation is there after surgeries or hospital stays if someone's recovering from a serious health issue. The Grand's 122-bed building is designed with a modern look and home-like features that try to create a comfortable setting, and pets are allowed, which makes it feel less like an institution and more like someplace where someone might want to stay awhile, especially since they offer free nourishment stations, arts and crafts, cable TV, and free Wi-Fi, so there's always something to do and some way to stay in touch with family, plus their beauty and barber services mean you don't have to go outside to take care of the basics. Residents can use common areas to visit with guests, and there are private rooms that try to give a hotel feel with extra comforts, and safety systems are in place to keep everyone protected, especially important for those needing long-term IV medications or advanced nursing, which they also handle. They emphasize a holistic approach to care, looking after physical, mental, and emotional well-being, and they offer plenty of wellness programs like Gold Standard, Grandtech, and a Concierge Service designed to give people help with daily needs or dietary support, and you'll notice their staff, sometimes called heroes, are recognized for good communication with families and for providing support during tough times like COVID-19, so families often feel reassured about the care. Their Grandtech program uses new technology to help with care and safety, and residents can expect freshly prepared meals described as 5-star in their amenities, all meant to make recovery and daily living easier, and the place is set up to handle both day-to-day needs and serious health challenges, with a multispecialty model and the stated goal to provide comfort and dignity during each stay, so whether someone needs a few weeks of therapy or long-term support, the Grand tries to deliver a steady level of service in a setting that feels safe and cared-for.

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