ArchCare at Ferncliff

    21 Ferncliff Drive, Rhinebeck, NY, 12572
    4.0 · 53 reviews
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy but staffing concerns

    I had a mixed experience. Many staff were kind, caring and skilled-nurses, social workers and an outstanding PT/rehab team helped my loved one walk again-rooms and grounds are very clean, activities engaging and food generally acceptable. However chronic understaffing, poor communication, unanswered calls/long waits, occasional rude aides and hygiene lapses were real concerns and transitions felt bumpy. I'm grateful for the excellent therapy and compassionate caregivers, but you need to stay vigilant.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.96 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.9
    • Meals

      2.9
    • Amenities

      3.4
    • Value

      1.5

    Location

    Map showing location of ArchCare at Ferncliff

    About ArchCare at Ferncliff

    ArchCare at Ferncliff sits on 36 acres of peaceful park-like grounds on the edge of Rhinebeck, New York, and offers a variety of care options for seniors and adults with special needs, so inside you'll find a nursing home, short-term and rehab programs at The Thompson House, specialized memory care at the Center for Advanced Memory Care, and a dedicated unit for Huntington's Disease in the Center for Neurodegenerative Disease, all designed to meet different needs as folks age or as medical conditions shift, with staff ready to provide nursing, medication help, physical therapy, occupational and speech therapy, and skilled medical supervision day and night with a 24-hour call system for safety, plus end-of-life and PACE programs, which means care can even be provided at home through ArchCare Senior Life. Residents with cognitive issues get tailored services including secure surroundings, memory care based on the Montessori method with Gold Credential status, and specialized dementia care with a waiver in place, as well as therapists and staff trained for advanced memory and neurodegenerative conditions, and they run regular infection prevention, with an Infection Prevention and Control Nurse and Infectious Disease Medical Director keeping an eye on things, and clear PPE rules and staff training throughout the campus.

    Ferncliff's rooms come with amenities like private bathrooms, kitchenettes, furnished options, air conditioning, phones, cable TV, and high-speed internet, while folks get help with daily living needs such as bathing, dressing, or moving around, and non-ambulatory residents get their needs met too, and you'll see plenty of features for comfort and convenience, like restaurant-style meals with a chef who will handle special diets for diabetes or allergies, a beauty salon, barber shop, laundries, and many community activities and outings. People can enjoy outdoor common areas, gardens, walking paths, patios, and a courtyard, get involved in music, arts, crafts, or gardening, join in on games in activity rooms, or watch movies in the community theater space, while a chapel offers space for spiritual needs, and support groups and family services help folks stay connected.

    The whole place's designed so seniors get care that matches their changing needs, whether someone moves in for rehab, needs a secure memory care wing, wants fitness or wellness activities inside the gym or outdoors, participates in community-run or daily scheduled programs, gets help coordinating a move, or chooses independent housing. The dedicated care team includes specialized doctors for the PACE program and therapists for short-term rehabilitation and recovery, aiming to help residents regain strength after illness or surgery, and if you want, you can set up a tour to see everything, meet the staff and residents, check out the amenities, and get a real sense of daily life and what's offered at ArchCare at Ferncliff.

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