Ottawa County Riverview Healthcare Campus stands out as a distinguished nursing home, recognized for its exceptional commitment to resident care and safety. Owned and operated by the Ottawa County Commissioners, Riverview functions as a financially independent facility. It sustains itself through a diverse revenue stream, including Medicare, Medicaid, private pay individuals, and a range of commercial insurances, ensuring that the campus provides comprehensive and continuous care without drawing from the Ottawa County general fund. The facility further receives support from a five-year 0.5 mill tax levy, generating approximately $850,000 annually. These resources are dedicated to capital projects, maintaining Riverview as a comfortable and desirable home for residents while upholding its value as an asset to local taxpayers.
A point of pride for Ottawa County Riverview Healthcare Campus is its remarkable achievement in infection control, particularly during times of heightened public health concerns. The campus was one of only a select few nationwide able to keep its residents completely free from COVID, a testament to the effectiveness and dedication of its staff, affectionately known as the "#ViewCrew." This strong team ethos contributes significantly to the quality and consistency of care available to all residents.
Riverview offers both private and semi-private accommodations, creating an environment that balances privacy with social engagement and accessibility to care. Around-the-clock nursing services ensure that residents’ health and medical needs are consistently met, day and night. The care home extends a full spectrum of therapies—including physical, occupational, and speech therapies—to support rehabilitation and promote independence. For short-term rehabilitation requirements, the Cottage Cove suites provide comfortable and specialized accommodations catered to those recovering from illness or surgery.
For residents with memory care needs, The Lighthouse memory care unit offers a secure and supportive environment. This specialized unit is designed to provide a safe setting, allowing residents with memory impairments to experience a high quality of life, dignity, and security. Every day at Riverview is filled with thoughtfully planned recreational activities, from engaging games to enjoyable trips, ensuring residents have opportunities for socialization and enrichment in addition to their physical care. Late morning and afternoon snacks are part of the daily routine, contributing to the warmth and comfort of the home environment.
Riverview’s resident services are designed with comfort and convenience in mind. Residents benefit from a package that includes personal products, nutritious meals and snacks, comprehensive laundry and housekeeping services, as well as a monthly haircut. The staff is described as caring and thoughtful, working diligently to provide individual attention and support. The combined effect of meticulous planning, quality staff, and a sustained commitment to facility improvement ensures that Ottawa County Riverview Healthcare Campus offers both a place of residence and a thriving community for seniors in need of varied levels of care.