Continuing Healthcare at Willow Haven is a medium-sized nursing facility that provides care and services for residents needing both short-term rehabilitation and long-term assistance. With a capacity of 81 beds, this for-profit, corporately-owned home participates in both Medicare and Medicaid, helping to make its services accessible to a wide range of individuals. While it is not part of a continuing care retirement community, it offers an environment focused on supporting those who require substantial medical and non-medical care.
The facility has received an overall average rating for both its short-term rehabilitation and long-term care services. Residents receiving short-term rehabilitation at Continuing Healthcare at Willow Haven may be recovering from hospital stays due to conditions such as stroke, heart attack, infection, or accidental injuries. Of these patients, 58.9% were able to return home after their stays, which reflects the facility’s focus on helping residents regain independence when possible. The rate of falls with major injury among these residents has been reported as 0.0%, while 5.7% of short-term stays resulted in serious infections requiring hospitalization. Approximately 18.2% of short-term residents visited the emergency room during their stay.
The home’s long-term care is designed for residents who need ongoing support with daily activities such as eating, dressing, and mobility. Among long-term residents, 87.3% were able to maintain the ability to move, eat, use the bathroom, and perform other common tasks independently, demonstrating an emphasis on maintaining residents’ capabilities. The flu vaccination rate is also high, with 98.3% of residents having received the annual influenza vaccine. This attention to routine preventative care is complemented by nurse staffing averages of 2 hours and 52 minutes per resident each day, with weekend staffing rated above average for consistency compared to weekday levels.
Inspection reports from federal and state agencies have led to several findings, mostly with low potential for harm affecting only a few residents at a time, which have since been addressed by the home. Some of the areas cited included maintaining a safe and comfortable environment, honoring residents’ rights and grievances, and providing appropriate care and services such as assistance with daily living activities, medical care according to orders, access to vision and hearing services, and specific care for residents needing colostomy, ureostomy, ileostomy, or dialysis services. Other areas highlighted were the need to keep residents’ drug regimens free from unnecessary medications, provide dental services, and give proper notice of rights, rules, services, and charges.
Continuing Healthcare at Willow Haven participates in Medicare and Medicaid programs, helping residents manage costs associated with short-term rehabilitation and long-term care. Original Medicare typically covers short-term rehabilitation after qualifying hospital stays up to a specified period, while long-term nursing care may be supported through Medicaid after personal resources are spent down according to program requirements. It is important for families to discuss payment options and potential insurance coverage with the facility to ensure clarity on costs.
With a focus on providing care tailored to both those recovering after hospitalization and those in need of ongoing support, Continuing Healthcare at Willow Haven strives to offer a supportive environment. The facility’s staffing approach, commitment to routine vaccination, and ongoing improvements following inspection feedback aim to enhance residents’ quality of life while supporting their medical and personal needs.