South Hills Rehabilitation Center

    1166 East 28th Avenue, Eugene, OR, 97403
    2.3 · 7 reviews
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate CNAs, otherwise unsafe facility

    I appreciated the wonderful CNAs who treated my mom like family and made her stay bearable, but overall I cannot recommend this place. The facility was dirty, understaffed (especially nights), and the staff were slow/complacent with severely lacking skilled care - unsafe transfers sent us to the ER. Long wait times, inappropriate dietary management, weight loss, boring activities, lost personal items and records, poor communication, and ineffective administration (claims unresolved, items not returned) compounded everything. My case manager misrepresented her condition, there was no call before deterioration, and my mother died alone - unacceptable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.29 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      1.8
    • Amenities

      2.3
    • Value

      2.3

    Location

    Map showing location of South Hills Rehabilitation Center

    About South Hills Rehabilitation Center

    South Hills Rehabilitation Center sits in Eugene, Oregon, and has a total of 110 certified beds, with space most days for about 64 residents, and you'll find services for both short-term stays after a hospital visit and long-term skilled nursing for those who need more daily help, especially if they're very frail or have a need for ongoing care, and they do all this under the skilled eye of teams including nurses, physiatry doctors, and therapists who cover physical, occupational, speech, and respiratory needs-people can get post-surgical recovery, wound care, IV antibiotics, bariatric support, or even help with tube feeding, and there's respite care and hospice for families who need it, which shows there's a real mix of care from intensive to supportive. The ownership and management go through several companies, mostly under Pac 12 Opco Holdco LLC and related groups, and they're part of Avalon Healthcare, with folks like Eliezer Schwartz helping manage things since early 2023; despite all this experience, there have been some concerns and reports, like a lower nurse hours per resident compared to the state average, higher nurse turnover, and various inspection deficiencies, including some about infection control and staffing issues, so families do need to weigh those official reports, even as they see the big staff with a range of credentials. The Center has Medicare certification, manages approved health programs, and runs clinics that do focus on sports rehabilitation and telehealth, while also offering a child development and rehabilitation program for families who have children with special health needs, which includes detailed assessments, therapy, and family-focused care-all from one place, with full teams handling everything from therapy to medication. Services cover regular care needs, like activities of daily living, chronic illness management, specialized dietary guidance, and medication from an on-site pharmacy, plus there's an on-site lab and social services, all in a building that's wheelchair accessible, with simple ground-floor entry, free parking, air conditioning, and easy bathrooms. Residents can join daily activities and wellness programs, and staff try to help people be as independent as they can, with 24/7 supervision, private room options for hospital-to-home recovery, and safety features for those who stay longer. Many amenities are the basics, like air conditioning, parking, easy entry for wheelchairs, and restrooms on site, which helps most people feel comfortable, though there's no grand lobby or luxury resort feel here-just a facility trying to help people recover, manage their health, or find a safe place for long-term care, with therapists, aides, and nurses all working to meet each person's plan, though some documented gaps in staffing and inspection reports are important to keep in mind alongside all the services offered.

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