AnonymousLoved one of resident
    2.0

    Good therapy but inconsistent care

    I moved my grandmother here for rehab and liked the therapy, roomy semi-private rooms, and a few caring, competent staff. But our experience was inconsistent: long waits for assistance, delayed bathroom help, and at least one serious medical oversight (slurred speech dismissed as "tired" that led to hospitalization). Cleanliness was uneven - often spotless but with a strong urine odor on the second floor and reports of residents left unattended. Meals and staff reliability varied widely; financial pressure and poor staff continuity eventually forced us to move her. I'm grateful for the good caregivers we found, but use caution - visit often and watch for neglect.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Kutztown Manor

    About Kutztown Manor

    Kutztown Manor is a skilled nursing facility in the Kutztown area that operates as a for-profit corporation, and it's open to both Medicare and Medicaid residents, so families have some financial flexibility when deciding care options, and folks can settle in knowing the place offers all sorts of services whether someone's coming for short-term rehab after surgery, needs long-term nursing care, or requires help with Alzheimer's or dementia through special memory care programs that focus on safety and well-being. Staff help with things like bathing, dressing, medication management, getting in and out of bed, and most daily tasks, with licensed nurses giving medical support such as IV therapy, wound care, and therapy sessions-both physical and occupational are available seven days a week, and there are visits from on-site physicians when medical needs come up.

    Residents have private or shared rooms, can use a 24-hour call system, and the place has an emergency alert setup throughout for peace of mind, so families can feel confident about safety, and it's nice that there's a wheelchair-accessible van for trips to medical appointments, keeping things manageable. People can enjoy three chef-prepared meals each day along with snacks, and dining focuses on nutritious, quality ingredients. Housekeeping, laundry, and free Wi-Fi are all part of the setup, plus you find spaces like activity rooms, a game room, an arts room, a library, and even a beauty and barber shop right inside the building for a little normalcy, which is something families often appreciate. Outdoor walking paths and gardens give folks fresh air, and lounge areas-both inside and out-create spots where residents gather for movie nights, music, crafts, games, or holiday parties arranged by staff, but also a good number of activities run by residents themselves.

    For those interested in staying active, the fitness room and wellness programs help with movement and health, and there's always a set of social events to keep people involved. On top of all that, Kutztown Manor has special care programs like the Spark Rehab Program, which adapts therapy and care to each person and coordinates things so rehab, hospital discharge, and primary doctors are all on the same page. Memory care brings an added level of support by designing spaces to cut down on confusion and wandering, and supervision fits what each person needs, whether it's a few hours or all day. Folks needing a break or recovering at home can use respite care or hospice services when those are needed. Families often mention the staff as being helpful, joyful, and kind, and they say the home atmosphere and good food help keep spirits up, making transitions a little easier, and renovations over the years have tried to make everything more comfortable, especially for those coming in for short stays.

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