Nhc Health Care - Charleston

    2230 Ashley Crossing Drive, Charleston, SC, 29414
    3.1 · 9 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Nice amenities but care lapses

    I'm torn - the facility can be hotel-like, clean, with friendly staff, good activities, outings and a big rehab gym, and some therapists and nurses were excellent. But care was inconsistent: some nurses were rude or slow to respond, pain meds were delayed/denied, my loved one was left in soiled diapers for hours and experienced unsanitary conditions (vomiting/diarrhea, dehydration) without prompt medical attention. Meals were small/awful and not diabetic-friendly, therapy was hit-or-miss, and discharge felt rushed and unsafe while administration didn't always keep promises. Overall, nice amenities and caring staff exist, but repeated lapses in basic care make me wary.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.11 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.6
    • Meals

      2.8
    • Amenities

      4.5
    • Value

      1.5

    Location

    Map showing location of Nhc Health Care - Charleston

    About Nhc Health Care - Charleston

    NHC HealthCare - Charleston sits at 2230 Ashley Crossing Drive in Charleston, South Carolina, and has 88 certified beds and an average of about 74 residents each day, with a focus on skilled nursing and rehabilitation, and it runs around the clock with licensed staff in a place that feels like a community, offering help with daily needs, meals planned by dietitians and chefs, and a variety of therapies from physical and speech to occupational and low vision care, so people recovering from strokes, joint replacements, heart events, injuries, or other serious illnesses get close attention from nurses, physicians, social workers, and therapists using newer techniques and tailored plans whether in patient or as an outpatient, and the team also gives support with things like swallowing, feeding, and memory trouble.

    The place has seen some trouble, because inspection reports have found five deficiencies, including worries about treating people with appropriate care, respecting residents' rights and dignity, and there's been a serious deficiency with immediate jeopardy about keeping residents safe from abuse, neglect, and exploitation, which shouldn't be ignored when considering the home. NHC HealthCare - Charleston has a higher nurse turnover rate than average, with 51.3% of nurses leaving compared to the state average of 48.3%, though nurse hours per resident are above state average at about five hours per day.

    The facility, run by National Healthcare Corporation since August 2008, is a for-profit limited liability company, and it's part of a larger network of care centers, so residents get a range of long-term and short-term care, access to activities that keep them engaged, a private and spacious campus, and help from support staff for things like medication, eating, bathing, dressing, and social needs, all under the oversight of an administrator named Tyler Bartlett.

    There are amenities designed for comfort and rehabilitation, with home health and hospice care through Caris Hospice, and specialized programs for different medical conditions, but the history of deficiencies means it's important for families to carefully look at the inspection reports and ask questions to make sure the care matches what loved ones need. More information about the facility, services, and what to expect can be found on their dedicated website at https://nhccare.com/locations/charlestonCountyCharleston.

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