NHC Healthcare - Cookeville

    815 South Walnut Avenue, Cookeville, TN, 38501
    3.8 · 5 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Caring staff, clean facility, pricey

    I live here and overall I'm pleased - the CNAs and nurses (Phillip especially) are caring and the physical therapists are excellent. The food is good with plenty and lots of snacks and meal variety, though breakfasts can be repetitive and portions too large. The place is very clean, recently renovated with a new wing, bright sunny rooms (my room feels roomy even if overall rooms are small), and a cozy dining/social cafeteria with daily activities like painting, puzzles, bingo, movies, sewing, beauty shop and church. Downsides: it's expensive, call buttons and some staff responses can be slow or unhelpful at times, and I've never met the doctor; security is good.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.4
    • Meals

      3.8
    • Amenities

      4.7
    • Value

      3.0

    Location

    Map showing location of NHC Healthcare - Cookeville

    About NHC Healthcare - Cookeville

    NHC Healthcare - Cookeville is a healthcare facility with 104 certified beds and has belonged to the National Healthcare Corporation since 1997, so you know it's been around a while and they have some experience managing care, although inspection reports show 6 recent deficiencies, with specific concerns about care planning, assessment, and food service standards, which means you want to stay aware of those details when considering the place. The facility offers 24/7 skilled nursing care with a nurse staffing rate of 4.19 hours per resident per day, above the state average, and has a nurse turnover rate lower than most other places in Tennessee, which can matter if you think about staff consistency. They've got specialized care like dementia support and memory care programs, as well as long-term and short-term rehabilitation services, covering physical, occupational, speech, respiratory, and medical nutrition therapies, plus they have a program for people with Parkinson's called the LSVT program and both inpatient and outpatient therapy options, so people can keep their therapy going if they come and go.

    There's a separate homecare division that'll send nurses to people's houses for medication, wound care, post-surgical, and chronic disease management, and Caris Hospice partners with them on-site for end-of-life care-focusing on comfort and dignity, which can really matter for families who want their loved ones supported. The care team includes physicians, nurses, and therapists who develop personalized care plans, and there's personal care help with bathing, grooming, hygiene, meal prep, light housekeeping, and mobility, so residents can get assistance for daily living. The facility also offers daily activities, entertainment, religious services, onsite dining with meals approved by dietitians and chefs to meet nutritional needs, and there's a beauty and barber shop, which gives some touches of comfort.

    For visitors, the location has parking, wheelchair accessibility, restrooms, air conditioning, and WiFi, making it easier for families to come by, stay in touch, or spend time with residents. Staff provide certified nursing assistant training, and the facility stays connected with the Tennessee Health Care Association for education and professional growth, so you may see trainees and continuing education in progress. Social workers help families with emotional support and resource navigation, and facility staff aim to help residents with transitions in care. Deficiencies have been reported in areas like assessment coordination, care planning, nutrition, and infection control, so it's always good to ask staff for up-to-date information on quality and recent changes. Overall, NHC Healthcare - Cookeville is a longstanding facility that mixes skilled nursing, specialized therapies, rehabilitation, memory care, hospice, and home support, but like most places, it's important to weigh its strengths against recent state inspection results.

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