Franklin Wellness & Rehabilitation Center

    1287 West Main, Franklin, TN, 37064
    1.8 · 5 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Medication errors, neglect, poor communication

    I had a family member at this facility and I would not recommend it. Medication errors, nurse inaction and denial of a needed hospital transfer contributed to end-of-life neglect; staff communication was inconsistent and management rude. The place looks clean but bathrooms were dirty (urine on lids), food and service were often disgusting (dripping trays, ostomy care ignorance, bedsores), and two-person rooms offer no privacy. The only bright spots were a good PT therapist, flexible therapy and outdoor walks/grilling - but overall care, safety and communication were unacceptable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      1.8
    • Meals

      2.5
    • Amenities

      1.0
    • Value

      1.8

    Location

    Map showing location of Franklin Wellness & Rehabilitation Center

    About Franklin Wellness & Rehabilitation Center

    Franklin Wellness & Rehabilitation Center sits at 1287 West Main Street in Franklin, Tennessee, and offers a mix of skilled nursing, short-term rehab between hospital and home, and long-term care for people who need help with everyday activities, plus respite care if families just need a short break, and the place has 88 licensed beds with both private suites and shared rooms so folks can pick what works best for them, and it's good to know they offer daily life enrichment activities, social programs, and even a beauty shop for residents who like to keep up with self-care, and the outdoor courtyard gives some fresh air and space to relax or see visitors, while the dining facility keeps everyone fed with proper meals, though records show a dietary standard deficiency labeled F0812 that found potential for harm but not actual harm, and a nurse turnover rate at 81.9% which is much higher than the Tennessee state average, though reported nurse hours per resident each day are just a little better than the state number, sitting at 3.96 hours, which means someone's around a fair bit. Residents get access to satellite TV, WiFi, and tablets like iPads, so there's entertainment and a way to stay in touch, and every room, both private and semi-private, gets those basic amenities, while a strong rehabilitation program connects to both home health and hospice care if that's ever needed, and Certified Nursing Assistant (CNA) Training happens on site, which might interest anyone looking to work here since there are jobs open. Franklin Wellness & Rehabilitation Center was accredited by the Joint Commission, it's tree-covered and reasonably modern, but federal inspection reports note ten total deficiencies, one linked to infection protection, and another about properly letting residents self-administer drugs when they're able, showing that while the staff focuses hard on safety and encouragement, there are still areas they work on improving. The manager's been Pamela Benson since April 2024 and Bonnie Randolph since January 2025, but Ben Anderson is listed as administrator, and the place is owned directly by Franklin Holdco, LLC with several indirect owners like Anshel Niederman and Ecm Holdings, plus it's under the Ahava Healthcare umbrella. Social media links lead to Facebook and Meta logins, and they keep their website at franklinctrhc.com, and if you're needing somewhere open 24 hours a day for ongoing wellness and rehabilitation care, Franklin Wellness & Rehabilitation Center remains a provider many families check when considering spaces for loved ones around Franklin.

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