West Tennessee Skilled Nursing

    670 Skyline Dr, Jackson, TN, 38301
    3.3 · 12 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed facility causing severe harm

    I had a mixed but mostly negative experience. The building was clean with private rooms and the physical therapy staff were excellent and caring, but nursing was severely understaffed and under-resourced - missed/delayed meds, supplies unavailable, wound/infection mismanagement - which led to serious harm (eye scratched, lost sight in my left eye, and an ICU transfer). Food was awful and often lukewarm, activities only happened with family help, lights/blinds broken, records and medication management were inaccurate, and promises from leadership went unkept. Some aides and therapists were kind and effective, but overall I would not recommend this facility for anyone needing reliable medical or ADL care.

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    Amenities

    3.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.1
    • Meals

      1.8
    • Amenities

      2.0
    • Value

      3.3

    Location

    Map showing location of West Tennessee Skilled Nursing

    About West Tennessee Skilled Nursing

    West Tennessee Skilled Nursing sits at 670 Skyline Dr, about two miles outside Jackson, Tennessee, in a spot that's near shopping, dining, parks, and medical offices, so folks can get to what they need without much trouble, and that's always a blessing when you're not driving like you used to. The community offers skilled nursing care around the clock, with staff known for being helpful, joyful, and kind, and you'll often hear people say it just feels like home with the friendly atmosphere and simple comforts, like chef-prepared meals, meals designed by planners to keep diets balanced, and plenty of activities to join. The studio room layout gives folks space, and the buildings and grounds are set up to be both comfortable and healing-clean and welcoming, easy to get around, and you'll even find pet-friendly options for animal lovers in the mix.

    They're tied in with the West Tennessee Healthcare system, so you'll see their name pop up as West Tennessee Skilled Nursing Center or West TN Skilled Nursing Ctr, and they provide everything from skilled nursing to transitional care for those needing help after a hospital stay, even hospice, rehabilitation, respite stays, and special programs for memory care if someone's dealing with Alzheimer's or other forms of dementia, including features to keep folks from wandering or getting confused. Therapy services like physical, occupational, and speech are on site, so residents can keep up their strength and work on recovery without having to go elsewhere, and they've got scheduled transportation if folks need help getting to appointments or running errands. You'll also hear about their connection to other local communities like Morningside of Jackson and Jackson Meadow, but they stand on their own with resources and information thanks to their extendicare programs and a self-serve online platform with community info, reviews, and prices-though they don't put all prices out front, reports show most services go from $275 up to $4,250, and reviews on average land at 3.0 stars with a 5.9 out of 10 from families and residents.

    People often say the staff bring a positive outlook, and that's likely why the community's gotten awards like Best of Senior Living, with a record of compassion and focus on the well-being and comfort of folks living there. The business runs seven days a week, early mornings to evening, with support from local senior living advisors for families needing help understanding their options, which can be a relief if you're sorting through different choices. The setting aims to ease residents' daily living, whether through nutritious meals, specialty diets, tailored transportation, or activities to fill the day, and all the care provided is there to help make each moment a little better, especially for those who want to stay safe, comfortable, and supported in a home-like place.

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