Westmoreland Care & Rehab Center

    1559 New Highway 52, Westmoreland, TN, 37186
    3.7 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but medical issues

    I found the staff genuinely caring and often above-and-beyond, and the facility itself was very clean. But the food was terrible, rooms small, and some bathrooms were dirty or smelled. I'm concerned about medical care - limited therapy, sponge baths instead of showers, reports of bedsores, poor communication and restricted family access (even a death). Overall: excellent staff, but dining, medical attention and hygiene need urgent improvement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      1.5
    • Amenities

      3.0
    • Value

      3.7

    Location

    Map showing location of Westmoreland Care & Rehab Center

    About Westmoreland Care & Rehab Center

    Westmoreland Care & Rehab Center sits at 1559 New Highway 52 in Westmoreland, Tennessee, and has served the local community for many years as a skilled nursing facility offering both long-term and short-term care, and you can find all sorts of care options here like skilled nursing care, physical, occupational, and speech therapy, post-surgical rehabilitation, dementia care, Alzheimer's care, hospice care, respite care, and companion care. The staff at this center helps people recover from surgery or strokes with special rehabilitation programs and offers long-term support for those who need more help each day, and the team tries to keep a comfortable and welcoming environment to help residents feel at home. Residents can join life enrichment programs and social activities to stay engaged, and the facility's care navigation programs aim to support residents' physical and emotional needs whether someone wants to return home or needs to stay long-term. The staff provides services with a focus on dignity, and there's a Certified Nursing Assistant training program to help keep care quality up. With an average of 86 residents per day and 100 certified beds, the center teams up with Signature Healthcare and is a member of the Tennessee Health Care Association. The facility remains under the management of Lashell Spears since 2016, with ownership by LP Cr Holdings LLC and indirect owners like Agemo Holdings LLC and others, and the nurse staffing is listed at 3.35 hours per resident per day while the nurse turnover rate is 37.3%. The facility has a resource center, community and event programs, educational offerings for staff, and various residential options for seniors who need different types of care. Inspection reports have noted some deficiencies, including one about resident rights and another about food service, but both were marked as having no actual harm and only potential for more than minimal harm; the latest report recorded eight total deficiencies. The center aims to help residents meet their fullest potential, whether they're there for short-term rehabilitation or long-term assisted living, independent living, memory care, or specialized therapy services, and the environment encourages residents to interact and make friends, and for those who place value on spiritual life, the programming includes interfaith spirituality and quality of life initiatives.

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