Brookhaven Nursing and Rehabilitation Center

    1855 Cheyenne Drive, Carrollton, TX, 75010
    2.6 · 16 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility, inconsistent staff, concerns

    I had a mixed experience. The facility is clean and convenient, with comfortable rooms, varied activities, daily rehab/OT that helped my loved one cope with blindness, and generally good food. Staff quality was inconsistent - some caregivers were caring and responsive, while others were dismissive, overworked or negligent, and management/communication often felt unresponsive. Because of reported missing belongings, odor/hygiene issues in parts of the building, long delays and occasional safety concerns, I'd recommend a thorough tour and direct assurances about staffing and supervision before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.56 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.8
    • Meals

      2.9
    • Amenities

      3.3
    • Value

      2.6

    Location

    Map showing location of Brookhaven Nursing and Rehabilitation Center

    About Brookhaven Nursing and Rehabilitation Center

    Brookhaven Nursing and Rehabilitation Center sits at 1855 Cheyenne Dr in Carrollton, right next door to Baylor Carrollton, which makes it easier for families and doctors to visit, and when you pull up there's a sense that folks have put a lot of care into keeping things clean and comfortable. The place is pretty large, with more than 175 beds, and about 15 or so private rooms for those who want extra quiet, and the building has both private and shared rooms with private bathrooms, air conditioning, cable TV, Wi-Fi, kitchenettes, and fully furnished spaces, so residents can settle in without much fuss. Brookhaven handles long-term care, short-term rehabilitation, and skilled nursing needs, including caring for people recovering from things like strokes, Parkinson's, and orthopedic injuries, and there's 24-hour supervision, medication management, help with moving around, and support with daily needs, and you see registered nurses, licensed vocational nurses, and certified nursing assistants around at all times. Folks get memory care, wound care, incontinence care, high-acuity medical support, and help for those who can't walk much, and there are secure areas for anyone who tends to wander, which helps keep everyone safe, and they've got a dedicated team doing in-house physician visits and therapy, too.

    The rehabilitation wing here was renovated recently, and there's an on-site gym for physical, occupational, and speech therapy, with a physical medicine and rehabilitation physician overseeing things, and because they accept Medicare and Medicaid, there's more flexibility for folks with different financial needs. The dining area works restaurant-style, serving meals all day, with special diet options for things like diabetes or food allergies, so nobody's left out, and there's an active social life, with art and music programs, movie nights, spiritual groups, and even a resident-run activities plan, plus a movie theater, a library, a wellness room, a spa/sauna, walking paths, and landscaped outdoor spaces for anyone looking to spend time outside or enjoy community gatherings. Housekeeping, laundry, dry cleaning, and move-in help are all standard, so families don't need to worry about the basics, and there's transportation for appointments when needed.

    Brookhaven keeps things simple and safe, with a focus on treating everyone with respect and making sure care plans fit each person's needs and wishes, and the staff aims to balance medical help with emotional and social support, always working to help residents feel comfortable and at home, and while some of the features might sound similar to what you see elsewhere, there's a steady focus here on healing, progress, and keeping the place a steady, reliable part of the Carrollton community. The facility is managed by Diversified Healthcare, and over time, it's gathered a solid reputation for compassionate care from its team of healthcare professionals, as people living here get support for the whole person-body, mind, and soul-in an environment where safety and personal dignity matter, and families often say it feels like a supportive, family-oriented spot where people are treated right.

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