New Hope Manor is a medium-sized senior care facility with 114 beds that operates as a for-profit, LLC organization. It participates in both Medicare and Medicaid programs, making it accessible to residents with a variety of financial backgrounds and health-care needs. The facility is not a part of a continuing care retirement community, focusing instead on residents who require short-term rehabilitation and long-term care. With an overall reputation for providing average ratings in both these domains, New Hope Manor stands as a dedicated location for individuals recovering from significant medical events and for those needing ongoing daily assistance.
For short-term rehabilitation, New Hope Manor supports residents following hospital stays related to conditions such as stroke, heart attack, infection, or injury. Many residents—57.2% by recent data—have been able to return home after their rehabilitative stay. The facility accounts for the health and safety of its short-term residents by carefully monitoring incidents, with 3.5% of residents experiencing falls with major injuries and 6.9% of short-stay residents having infections resulting in hospitalization. Emergency room visits are also tracked, with 15.5% of short-term residents requiring urgent care during their stay.
Long-term care at New Hope Manor is designed for individuals who need daily medical and non-medical assistance. Residents maintain a high level of self-care capacity, with 91.7% able to independently move, eat, and perform essential daily activities. Prevention and wellness are a priority, with an annual influenza vaccination rate of 99.1% among residents. Despite the challenges that can come with long-term care, the nursing staff provides, on average, three hours and one minute of nurse attention per resident each day, ensuring that medical and personal needs are met. However, consistent weekend nursing coverage is a noted area for attention.
Safety and quality standards at New Hope Manor are routinely assessed through rigorous inspections, focusing on everything from pain management to food service and pharmaceutical provision. Recent findings highlight isolated cases that have required improvements, such as the need for proper pain management, more attentive pharmaceutical services, timely updating of resident assessments, and the proper procurement and handling of food. Each of these concerns has received attention with swift correction timelines. The facility’s commitment to health and fire safety is evidenced in inspection reports, with compliance with National Fire Protection Association standards routinely reviewed.
New Hope Manor's participation in Medicare and Medicaid programs means it can support a diverse range of residents while maintaining focus on providing safe, appropriate care. It balances post-acute recovery programs with robust long-term care strategies, aiming to promote independence, reduce risks, and maintain the well-being of everyone in its care. The home strives for continuous improvement while fostering a secure, supportive environment for its residents.