Misty Willow Healthcare & Rehabilitation Center

    12921 Misty Willow Drive, Houston, TX, 77070
    2.0 · 10 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful filthy unsafe care expensive

    I placed my mother here and deeply regret it. The facility smelled constantly of urine and feces, rooms and halls were filthy, and staff were often rude or overwhelmed-call lights ignored, my mom left in bed for over 36 hours and developed wounds. Basic hygiene, meds and emergency responses were neglected, diaper changes were painful, and overall care felt unsafe and poorly managed. It's expensive and I do not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      1.9
    • Meals

      2.0
    • Amenities

      1.3
    • Value

      1.0

    Location

    Map showing location of Misty Willow Healthcare & Rehabilitation Center

    About Misty Willow Healthcare & Rehabilitation Center

    Misty Willow Healthcare & Rehabilitation Center sits on nicely landscaped grounds with a modern building that holds 124 certified beds and usually cares for about 99 residents every day, offering both short-term and long-term care that focuses on nursing and rehabilitation, and what people will find here are skilled nurses on staff around the clock, therapists for physical, occupational, and speech needs, and an in-house therapy program that uses a hands-on approach aimed at helping residents regain strength and mobility, all guided by care plans made by a team working with each resident, their family, and healthcare providers, and folks get meals included with their stay, laundry and housekeeping services, regular maintenance, and care provider support, while the communal dining room and well-appointed accommodations, which include private and semi-private rooms, help make things comfortable and the daily routine easier. There's a busy activities calendar here, with social, spiritual, and entertainment events running from morning to night, plus a variety of organized programs designed to help people stay active. Special care units and specialized care programs are set up for folks who need a bit more support. Misty Willow Healthcare, Inc. manages the center for Liberty County Hospital District No 1, while The Ensign Group is affiliated. Staff help with daily needs and the dining menus focus on nutrition. Parking is available on-site. Medicare gave Misty Willow a 5-star overall quality care rating, though inspection reports have found 16 deficiencies, including issues with resident privacy, infection control, and pressure ulcer care, and nurse turnover sits at 56.8%, which is higher than the state average, and staff provide a bit fewer nursing hours than the average in Texas, so while there are some strengths at Misty Willow, there are also areas noted for improvement, and anyone can look at their Medicare page for more details.

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