Solera At West Houston

    2101 Greenhouse Road, Houston, TX, 77084
    2.4 · 53 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent rehab, unsafe understaffed care

    I had a mixed, mostly stressful experience. The building is new, clean and hotel-like and the therapy team was excellent - my loved one made real rehab progress and walked without a cane after a few weeks. But chronic understaffing, rude/confrontational admin and nursing, ignored call buttons, long night/weekend delays, soiled sheets/diapers left for hours, medication errors and poor communication made me fear for safety. Food and basic hygiene were repeatedly unacceptable. I'd only consider this for short-term rehab with a family member constantly checking in - not for long-term or fragile/end-of-life care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.38 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.3
    • Meals

      2.1
    • Amenities

      3.7
    • Value

      1.3

    Location

    Map showing location of Solera At West Houston

    About Solera At West Houston

    Solera At West Houston sits on Greenhouse Road in Houston, offering a ranch-style community surrounded by flowers, gardens, birdbaths, and water fountains, and you'll find patio rooms overlooking the courtyards, so folks often enjoy the outdoors when the weather's nice and can watch birds or simply relax with neighbors. The building's got a Spanish-style look with a maritime feel, contemporary spaces, and a warm, small-town atmosphere, all making the place feel homey but comfortable for most who stay, and there's a resort-like peace for those needing quiet time or a bit of nature around them.

    You'll see people living in private suites, with each room having its own small fridge and microwave, so residents have some control if they want a snack or drink without calling anyone, and the community supports independent living, assisted living, memory care, and skilled nursing, which helps when older folks need changing levels of care including help with daily tasks like bathing, dressing, and medication reminders. The staff keep a close eye on things and are there around-the-clock, delivering hands-on, patient-centered help, especially for those who need rehabilitation after illness or surgery, and there's a strong team of nurses, therapists, and doctors who work out treatment plans tailored to each resident, even handling stroke recovery, orthopedic and cardiac rehabilitation, and complex wound management.

    Families who visit notice the efforts to create a welcoming environment, and the place has a reputation for kind, joyful staff who boost the mood and often receive praise in the community, and the kitchen serves up nutritious meals with vitamin-rich dishes prepared daily. The care here's broad, reaching from independent folks right through to those needing constant nursing attention, hospice support, or memory care, especially for people with Alzheimer's who can get confused or tend to wander, and there are safety measures in place to help prevent those issues from turning into something serious.

    Ancillary services go beyond the basics, so pharmacy help's available every day, there's laboratory and x-ray work onsite, therapeutic diets, discharge planning, and help moving from facility to home when that day comes. Solera At West Houston also works on social well-being, with activity programs, outings, and therapy rooms designed to help residents recover skills for daily life, and the ADL suite gets people ready for living back at home if that's possible. The setup supports up to 112 residents, with an average daily count near 92, and the staff aims to maintain good nurse-to-resident ratios (about 3.5 nurse hours for each resident every day), though records note a nurse turnover rate of 46.9%, which is a bit higher than some places, and inspection reports have mentioned some infection-related deficiencies, so the facility focuses hard on preventing neglect and keeping conditions safe.

    Solera At West Houston offers physical, occupational, and speech therapy, alongside services for chronic conditions, heart, lung, or post-surgical care, with an eye toward making life easier and better for seniors who need support. The community's fully wheelchair accessible, has on-site parking and reservation options, and is part of the Cantex Continuing Care Network. People look to this center for quality care, flexible living choices, support in daily life, and well-rounded rehabilitation in the heart of Houston's west side.

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