Sterling Oaks Rehabilitation

    25150 Lakecrest Manor Drive, Katy, TX, 77493
    3.6 · 28 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but poor management

    My experience was mixed. Many front-line staff were caring, friendly and helpful, the building and rooms were clean and new, and therapy/communication were often good. However leadership felt neglectful and sometimes rude, the place appeared understaffed so call lights and basic care (linens/bed baths/meals) were missed, and I encountered reports of theft, deceptive promises and unresponsive corporate contacts. Despite wonderful caregivers, I have strong reservations until management and staffing improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.64 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.4
    • Meals

      2.6
    • Amenities

      4.8
    • Value

      3.6

    Location

    Map showing location of Sterling Oaks Rehabilitation

    About Sterling Oaks Rehabilitation

    Sterling Oaks Rehabilitation sits in Katy, Texas, close to Highway 99 and Memorial Herman Katy Medical Center, with the entrance at the corner of Franz Road and Katy Fort Bend Road, making it easy for family and staff to get there, and you'll find the place has 126 beds and covers over 61,000 square feet, which gives people plenty of space for both short stays and longer care, and if you walk through the building, you'll notice the large therapy gym, special rehab rooms, wide hallways, dining areas, and even a courtyard with a pond outside, with rooms that come with their own amenities, from semi-private rehab rooms to walk-in showers, all shown in their photos and descriptions. The facility offers help with different needs, as some people come for physical, occupational, or speech therapy, while others need wound care, memory services, medication help, or help with high acuity medical conditions including pulmonary management, and they do incontinence care and support for those who can't move around by themselves. The staff provides an average of 3.09 nurse hours per resident each day, with about 120 residents staying there most days, but the nurse turnover rate stands at 34.8%, and the place is affiliated with Fundamental Healthcare. Reviews have praised the therapy services but official reports have listed 14 deficiencies, which include two related to infection, with noted citations for issues like infection prevention and proper medication labeling, and one instance where the respiratory care wasn't properly given or documented. Sterling Oaks Rehabilitation tries to offer a wide range of therapy and recovery plans tailored to each person, using a mix of skilled nursing and rehab services in a comfortable, modern setting, but inspection records do show room for improvement-so it fits as one of Katy's senior living choices for those looking for therapy, recovery, or extended care.

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