Heritage House at Keller Rehab & Nursing

    1150 Whitley Road, Keller, TX, 76248
    3.3 · 14 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great staff but uneven care

    I had a mixed experience. Some staff (Dolly, Avery, Linda, therapists Janus and Briana) were amazing - attentive, good therapy, lots of activities and a modern facility with nice private rooms and generally good food. But the place felt understaffed: call lights were often slow (sometimes hours), responsiveness and professionalism were inconsistent, halls sometimes smelled of urine, rooms don't always match the photos, and I had problems with medication/administration and hospice/billing policies. I'd suggest a private room and short stay - care can be excellent but it's uneven.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.4
    • Meals

      3.1
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Heritage House at Keller Rehab & Nursing

    About Heritage House at Keller Rehab & Nursing

    Heritage House at Keller Rehab & Nursing is a medium-sized care facility with a total of 120 beds, designed to provide both short-term rehabilitation and long-term nursing care. The community is located in Keller, Texas, and is owned by a hospital district. It is not a part of a continuing care retirement community, but it does participate in both Medicare and Medicaid, making it accessible to residents with varied financial backgrounds and health needs.

    The care provided at Heritage House at Keller Rehab & Nursing focuses on residents who are either recovering from hospital stays or require continuous, daily assistance with medical and non-medical tasks. The facility offers an average of 3 hours and 22 minutes of nurse staffing per resident each day, providing essential care such as assistance with medications, eating, dressing, mobility, and using the bathroom. There is attention to ensuring appropriate staff levels on weekends that closely match those during the weekdays, reflecting a commitment to consistency in resident care no matter the day. The community also takes preventative health seriously, as demonstrated by a high rate of flu vaccination among residents.

    In terms of quality outcomes, a notable proportion of residents are able to return home after their rehabilitation, signifying effective support for recovery and increased independence for those transitioning out of the facility. With respect to safety and well-being, Heritage House at Keller Rehab & Nursing has reported low rates of falls with major injury and maintains vigilant practices to minimize infections that require hospitalization. Emergency room transfers among short-term residents occur at a rate that is closely monitored, with the goal of ensuring timely medical intervention when necessary.

    Heritage House at Keller Rehab & Nursing undergoes regular health, fire, and safety inspections, as mandated for all nursing facilities. Inspection findings from recent years have included matters related to accident prevention, supervision, safe storage of medications, timely incident reporting, and standard food preparation and storage practices. The team has shown the ability to address such issues promptly in accordance with professional standards. Additionally, the facility strives to maintain resident privacy in shared spaces and continues to develop and implement policies that support both physical health and personal dignity.

    Overall, Heritage House at Keller Rehab & Nursing is dedicated to delivering comprehensive nursing and rehabilitation services to its residents, focusing on facilitating a safe, supportive, and health-oriented environment. The combination of medical oversight, personalized assistance, consistent staffing, and ongoing improvement efforts forms the foundation of its approach to long-term and rehabilitative care.

    People often ask...

    Nearby Communities

    • Exterior view of a single-story brick building with a covered entrance, surrounded by landscaped greenery and trees under a blue sky with scattered clouds.
      $2,625 – $3,050+3.9 (110)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Truewood by Merrill, River Park

      3201 River Park Drive, Fort Worth, TX, 76116
    • Exterior view of Texas Star Assisted Living facility showing a stone sign with the facility name and a building entrance with stone pillars and a covered driveway under a clear blue sky.
      $4,450 – $5,025+4.3 (76)
      Semi-private • Studio
      independent, assisted living, memory care

      Vitality Court Texas Star

      650 S Greenville Ave, Allen, TX, 75002
    • Exterior view of Belmont Village Senior Living West Lake Hills building with a covered entrance, stone and beige facade, trees, and a partly cloudy blue sky.
      $8,000+4.4 (117)
      1 Bedroom
      independent, assisted living, memory care

      Belmont Village Senior Living West Lake Hills

      4310 Bee Caves Rd, West Lake Hills, TX, 78746
    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Exterior view of a large, multi-story residential building with balconies and a tower-like structure at one corner, surrounded by landscaped greenery and walkways with people walking and sitting nearby during dusk.
      $7,071 – $9,192+3.6 (26)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Marvella

      825 Mount Curve Blvd, St. Paul, MN, 55116
    • Front exterior view of Harmony Gardens Senior Living facility showing a large, multi-section building with multiple windows, a covered entrance with an American flag in front, and a parking lot with several cars parked.
      Pricing on request4.4 (30)
      suite
      independent, assisted living, memory care

      Harmony Gardens Senior Living

      1438 County Rd C E, Maplewood, MN, 55109

    Assisted Living in Nearby Cities

    96 facilities$4,648/mo
    49 facilities$4,870/mo
    107 facilities$4,629/mo
    42 facilities$5,182/mo
    20 facilities$4,531/mo
    64 facilities$4,599/mo
    24 facilities$5,023/mo
    44 facilities$5,005/mo
    105 facilities$4,569/mo
    98 facilities$4,576/mo
    24 facilities$5,230/mo
    76 facilities$4,410/mo
    © 2025 Mirador Living