Granite Mesa Health Center

    1401 Max Copeland Drive, Marble Falls, TX, 78654
    3.5 · 24 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab but inadequate leadership

    I appreciated the clean, odor-free facility, caring nurses/therapists/custodians, effective rehab, decent meals and social activities - my loved one made real progress. However the place is severely short-staffed and overworked; management (DON/office/billing) is often rude or unresponsive, which led to missed baths, delayed call-light responses, early 4am wakeups, billing chaos and some safety lapses. Overall good rehab and compassionate frontline staff, but be cautious about leadership and staffing for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.54 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Granite Mesa Health Center

    About Granite Mesa Health Center

    Granite Mesa Health Center sits in Marble Falls, Texas, and offers both short-term rehabilitation and long-term care in a building with 124 beds, where the average daily census hovers around 90 residents and, while some people stay temporarily to recover from illness or surgery in the rehabilitation center, others settle in for longer-term support and caregiving. The facility features state-of-the-art in-house therapy services and skilled nursing, which means staff can work with residents, their families, and doctors to make care plans that fit what's needed, and while the staff is dedicated, the amount of nurse care averages 3.01 hours per resident per day, which falls a bit below the state's typical average of 3.4 hours. Granite Mesa Health Center has both private and semi-private rooms, each with electric beds for comfort and flat-screen TVs, plus private bathrooms, and there are big common areas with televisions and tables for activities, a relaxing courtyard and patio outside, along with elegant dining areas and in-room meal options, so residents can spend their days as they prefer while having their needs met. The health center is part of The Ensign Group and is managed by Copeland Healthcare, Inc., and it also belongs to a larger healthcare network, which sometimes helps with consistency but does not rule out challenges since inspection reports note the facility had 17 deficiencies, including one for respiratory care with the potential for harm and another that led to a $56,485 fine related to protection from abuse, neglect, and exploitation. The current nurse turnover rate stands at 53.3%, a bit higher than the state average, so faces can change often, and while Granite Mesa maintains safety and quality regulations, those reports show there's still work to do in some areas. Reviews online give Granite Mesa Health Center a 3.3 average out of 22 ratings, with a five-star rating from Medicare.gov for overall quality care, so experiences can differ, but the facility does offer a wide range of therapy and activities to try to keep residents active and engaged, and monthly activity calendars help with routine. Specialized features include a hospital observation suite, rooms with easy-adjust beds, and on-site respiratory care, so the focus is on recovery, support, and meeting different health needs, and the staff provides safe, comfortable, and therapeutic care, even as inspection reports suggest areas for improvement in quality and compliance remain.

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