Emerald Hills Rehabilitation And Healthcare Center

    5600 Davis Boulevard, North Richland Hills, TX, 76180
    2.5 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, dangerous clinical lapses

    I'm torn: the CNAs are awesome, nursing managers Akeela and Donna are clearly dedicated, activities are lively, the speech therapist helped, and the facility is clean with a pleasant smell - my mom was generally content and hospice made her passing peaceful. That said, I witnessed dangerous clinical lapses: restricted mobility/diapering, compression sores left untreated that became infected (gangrene/MRSA), belongings ignored, poor communication, COVID visitation limits, and chronic understaffing that risks bedsores and hospitalizations. The administrator Jordan was awful and needs to go. I highly recommend this place for the caring bedside staff and warm environment, but only if clinical care and administration are closely monitored.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.7
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.5

    Location

    Map showing location of Emerald Hills Rehabilitation And Healthcare Center

    About Emerald Hills Rehabilitation And Healthcare Center

    Emerald Hills Rehabilitation And Healthcare Center sits in North Richland Hills, Texas, and has spent several years caring for older adults through skilled nursing care, long-term care, respite care, and rehabilitation services, so when someone needs help after surgery or a hospital stay, or just needs daily support, the team steps in, and you'll find special programs for recovery, including physical, occupational, and speech therapies-those include things like hot and cold treatments, e-stimulation, and even evaluations to help people get back home, plus there's a secure unit for memory care for folks with cognitive needs. The staff features experienced people like Registered Nurse Leah Reyes, LVN Danyella Muanza, SLP Intern Devin DeLoe, and Dietary Aide Britney Baxter, all of whom focus on making sure people get care that fits their unique needs, and you'll see the place keeps a steady routine, open all day and night with nurses providing care for those who are highly dependent. Emerald Hills is accredited by the Joint Commission, showing their steady commitment to quality and safety, and they round things out with activities, family visits, church services, and outings, plus transportation to appointments and dialysis, and they even have wellness programs, consultant pharmacists, psychiatric support, counseling, and dietitians to cover most needs. The building itself is modern and made for comfort, aiming to keep residents safe, engaged, and content, whether they're staying for a short while or calling it home for longer, with social activities, therapy programs, and daily support in an environment made for older adults, and you'll find details at their website if you need more information.

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