Prestonwood Rehabilitation & Nursing Center sits in Dallas and offers both rehab and long-term nursing care, which means folks can get help with recovery or stay longer if they need round-the-clock attention, and it's been managed by Millennial Care Management, Inc. and Dallas County Hospital District since April 2017, so there's a mix of local and healthcare system experience in how things run. The place has 132 certified beds and an average daily census of about 67 residents, with certified care from both Medicare and Medicaid, so residents with different needs and backgrounds can get support, and the facility stays furnished more like a hotel than a hospital, with warm, inviting rooms, high ceilings, and plenty of natural light. Residents spend time in private recovery rooms with flat screen TVs, electric beds, Wi-Fi, and climate control, while there's also a furnished transitional apartment, a big therapy gym, and an outdoor therapy courtyard, and although the amenities list isn't very detailed, there are things like a beauty salon, a private spa with a whirlpool bath, reserved tables in the dining room, and a range of social activities including birthday parties, dance shows, and holiday events.
Prestonwood provides skilled care through physical, occupational, and speech therapy, both for those staying onsite and for folks who come just for appointments, and they focus on pain management, fall prevention, gait analysis, and daily living tasks, while a social services department helps with emotional, personal, and money matters. The nurse staffing here stands at 4.50 nurse hours per resident per day, which is higher than the state average, and nurse turnover is lower than most places at 22.1%, so care does seem a bit more stable, and the staff works around the clock to try to keep everyone safe and comfortable as best as possible.
For safety, Prestonwood posts no-smoking rules covering the building, there's a set of written policies aimed at stopping all kinds of abuse, neglect, or theft, and staff must try to keep residents safe from any type of mistreatment, though there was a major recent deficiency about failing to report suspected abuse, neglect, or theft on time, which put residents in immediate jeopardy, and there's a list of 16 deficiencies-including 2 focused on infection prevention-so there are ongoing issues getting things right with infection control and responding properly to safety concerns. While Prestonwood stays decorated for the seasons and offers regular dining with entrees and desserts, it doesn't list all amenities, but people seem to appreciate the spacious rooms and friendly atmosphere when things run smoothly, though as of the latest update, Prestonwood Rehabilitation & Nursing Center is closed, and normal hours had been 9am to 5pm from Monday to Saturday.
