San Remo is a senior living community in Richardson, Texas, with a 112-bed capacity, and it's open 24 hours a day, so there's always staff available when residents need help, and folks like Shanique, Karen, Laura, Gertrude, Andrea, Carmen, and Rebecca are known for being helpful and kind, creating a family-like atmosphere where people feel at home. The facility offers a wide range of healthcare services, including skilled nursing with 12 to 16-hour coverage, a 24-hour call system, medication management, bathing, dressing, transfers, and supervision, so residents with high medical needs or those who need specialized help get their care with dignity and professionalism. Residents can also get high acuity care, pharmacy services seven days a week, and medical support like diagnostic tests, X-rays, and laboratory services, and the clinical side covers wound management, tracheotomy care, intravenous therapy, respiratory therapy, and even telemedicine, making sure everything from cardiac recovery to palliative care is managed right onsite. There's a rehabilitation center at San Remo that offers physical, occupational, and speech therapy, as well as outpatient rehabilitation and recovery options for folks coming from surgery, stroke, or needing transitional care.
Along with the medical support, San Remo makes daily life easier through housekeeping, laundry and dry cleaning, on-call move-in help, and transportation or parking services, so families don't have to worry about logistics or staying connected. Residents live in private rooms with their own bathrooms, cable TV, kitchenettes, telephones, air conditioning, and high-speed Wi-Fi, plus there's the option to have them furnished, which takes care of comfort pretty well. Meals are cooked by a professional chef, served all day in a dining room with restaurant-style service, and the kitchen adjusts for dietary needs, so everyone can eat safely and enjoyably.
Amenities cover most interests and needs, with an arts room, library, game room, fitness center, weekly nail care, and a spa and sauna for wellness, plus community services such as an on-site business room, structured educational programs, and scheduled daily activities like bingo and happy hour with refreshing drinks. The activities director plans events every day, so residents always have something to look forward to, and there are plenty of outdoor features, like walking paths and a garden, that make it nice to get outside, along with outdoor programs that keep people moving or socializing. Inside, the building's well-lit, with spacious common areas and elegant décor that makes the place inviting and calm, and everything's wheelchair accessible.
San Remo's staff, including MDS nurses who provide daily updates and care coordination, are committed to comfort and supporting each resident's dignity, safety, and wellness, and the billing process stays transparent, using simple language, with flexible payment options like credit cards, mobile payments, or cash, which makes things easier for families. The reviews, over 200 of them, generally reflect residents and families being satisfied with how helpful, joyful, and compassionate the staff are, and people say the environment at San Remo feels welcoming and supportive, focusing on quality of life and personalized care rather than just medical treatment.