Regent Care Center of Oakwell Farms

    8501 Laurens Lane, San Antonio, TX, 78218
    2.1 · 8 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severe understaffing and neglectful care

    I placed my loved one here and was disappointed by severe understaffing and neglect: showers only once every two weeks, missed meds/supplies, delayed call-button responses, ignored chest pains and no routine vitals. Communication with family was poor, there were cleanliness/pest concerns, and weekend nurses seemed especially unsafe. A few weekday nurses and rehab staff were kind and the building feels clean and homey, but overall this facility feels money-driven, not caring - I would not recommend it for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.13 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      1.7
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Regent Care Center of Oakwell Farms

    About Regent Care Center of Oakwell Farms

    Regent Care Center of Oakwell Farms sits in San Antonio, TX, as part of a larger Continuing Care Retirement Community, offering skilled nursing, assisted living, memory care, and independent living for people aged 55 and over. The facility provides 12 to 16 hours of skilled nursing care each day, with 24-hour supervision in place and a call system for resident safety, which means someone can always respond quickly if needed, and they do take in folks who aren't able to walk or are bedbound and need extra help. The staff includes experienced professionals like nurses, a nutrition specialist, a podiatrist, and a dentist, and the center also has caregivers that speak English to help with things like bathing, dressing, transfers, and medication management, so everyone gets the right care for their needs.

    The facility's services include both long-term residential support and short-term rehab, with therapy programs like physical, occupational, and speech therapy available on-site as in-house or out-patient options. Residents have a choice of semi-private or private furnished rooms, all of which come with private bathrooms, cable TV, kitchenettes, telephones, air conditioning, and Wi-Fi. Daily life at Regent Care Center of Oakwell Farms can include restaurant-style dining, meals prepared by a chef all day, meal options for allergies and diabetes, and both communal and private dining spaces. The staff makes sure to offer a wide range of organized activities-movie nights, fitness programs, outdoor walks, garden time, theater shows, and hobby clubs-giving residents many options to stay active and involved.

    Community features also include a fitness room, a spa and wellness area, shared inside and outside spaces, and walking paths for fresh air, along with support services like housekeeping, laundry, dry cleaning, move-in help, grief and bereavement support, counseling, education, advocacy, vocational rehab, disability screening, assistive equipment, and family support services. Security and health remain priorities, with a high level of medical supervision and aim to treat every resident with respect and dignity, and the center holds a good record on regulatory surveys. The staff crafts personalized care plans so that each person gets attention suited for their individual needs. Medicare and Medicaid are accepted, and as of October 2024, the center has 118 of 194 licensed beds in use. The environment is kept comfortable and welcoming and supports holistic wellness for everyone who lives there. Room prices are published for all room types, and outdoor areas provide places to gather or relax in the sun. The center stands as a registered trademark of Regent Management Services and is known for its caring approach and the variety of services offered to seniors.

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