Willow Park Rehabilitation And Care Center

    300 Crowne Point Boulevard, Willow Park, TX, 76087
    2.8 · 15 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful building, alarming understaffed neglect

    I wanted good care - the building is new, beautiful, very clean with a great therapy dept and gym - but my experience was alarming. The place is terribly understaffed and poorly managed: call buttons went unanswered for hours, aides were untrained or laughed instead of helping, and nurses/admins were often unreachable. I witnessed neglect (soiled beds, missed toileting, dehydration), medication errors and hospital transfers, and saw families get no communication or condolences. Food, security, and belongings handling were poor. There are some truly caring nurses and therapists, but they're overwhelmed. I would not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.80 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.7
    • Meals

      1.8
    • Amenities

      4.0
    • Value

      2.8

    Location

    Map showing location of Willow Park Rehabilitation And Care Center

    About Willow Park Rehabilitation And Care Center

    Willow Park Rehabilitation And Care Center is dedicated to providing quality and compassionate nursing and rehabilitation services in a safe, comfortable, and welcoming environment. The facility is designed to be a true “home away from home” for individuals with both short-term and long-term needs, delivering a satisfying healing experience for every resident. Whether someone is recovering from a planned medical procedure or facing unexpected health complications, Willow Park offers a comprehensive approach to care that supports each resident’s journey back to independence, or serves as a supportive permanent home when returning elsewhere is not possible or desired.

    The care team at Willow Park consists of skilled nursing, therapy, and interdisciplinary professionals with extensive and diverse clinical backgrounds. Their expertise allows them to address a wide range of chronic and acute conditions, tailoring their care to the unique needs of each person. Residents benefit from around-the-clock nursing attention and daily specialized rehabilitation services, ensuring their health and well-being are always prioritized. Admissions are accepted at all times, reflecting the center’s commitment to accessibility and individualized care pathways.

    A warm, family-like atmosphere permeates Willow Park, making it a distinctive place for both residents and staff. The environment cultivates genuine connections, where each resident is recognized as an individual and every caregiver is dedicated to going above and beyond to bring joy, fulfillment, and happiness to the lives they touch. Activities are thoughtfully planned, providing opportunities for social engagement, skill-building, and personal growth. Residents are encouraged to participate in individualized activities and even take leadership roles, such as participating in the Resident Council, fostering a sense of ownership and community within the home.

    Willow Park’s close-knit community is a reflection of its small-town roots and a testament to the caring spirit that resides within its walls. Staff and residents often share moments of joy, such as outings to local attractions or celebrations of special occasions, which help to strengthen bonds and create lasting memories. In all aspects, from daily meals to therapeutic interventions, the team remains steadfastly focused on holistic, person-centered care. This ongoing commitment to excellence establishes Willow Park Rehabilitation And Care Center as a respected leader in nursing and rehabilitation services, driven by a sincere dedication to enhancing every resident’s quality of life.

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