Manorcare Health Services-Arlington

    550 South Carlin Springs Road Revised, Arlington, VA, 22204
    1.7 · 20 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Good therapists but care failed

    I'll be blunt: the physical therapists and many nurses/aides were kind and excellent, but everything else failed. Administrative staff, the case manager and discharge planner were rude, incompetent and unaccountable. The building is old, dark and often dirty - stains, mold/water damage, mice, shabby rooms - with soiled diapers left on, infrequent showers, missed meds and long call-button waits from extreme understaffing. Basic care lapses (missed swallowing issue, dehydration/malnutrition, hospital transfer, dentures lost with no accountability) destroyed my trust. Meals are inconsistent, not accommodating and often cold, yet the monthly cost is very high. I would not choose this place again; it needs major staffing, cleanliness and management reforms.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.70 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.1
    • Meals

      1.9
    • Amenities

      1.3
    • Value

      1.5

    Location

    Map showing location of Manorcare Health Services-Arlington

    About Manorcare Health Services-Arlington

    Manorcare Health Services-Arlington, which is now associated with Hill Valley Healthcare as of February 2023, sits at 550 S Carlin Springs Rd, Arlington, Virginia, and is part of the ProMedica Senior Care network, a not-for-profit group with facilities across the country, offering everything from skilled nursing and rehabilitation to memory care and hospice, so there's a lot going on here when it comes to caring for older adults and folks in need of support after a hospital stay or for the long run. The building holds 161 licensed beds and provides both short-term rehabilitation and longer-term nursing care, with the staff-licensed nurses, aides, and therapists-working together to help residents whether they need support with day-to-day activities like bathing and dressing, more complex medical care, or just some extra eyes on them for safety and peace of mind. Manorcare Health Services-Arlington has specialized programs for residents with Alzheimer's and dementia, including measures to keep folks safe from wandering, and there's a full rehabilitation center on-site for physical, occupational, and speech therapy after surgeries or illness, aiming to get people healthy enough to head home or stay comfortable for as long as they need.

    The place tries to make things as warm and home-like as possible, with rooms that have air conditioning, Wi-Fi, cable TV, kitchenettes, phone service, private bathrooms, and the options for private, semi-private, or even social suites where up to three people can stay together. There are communal dining areas, meals prepared by a professional chef, and options for people with allergies, all-day dining, and the usual comforts like housekeeping, linens, and help with getting around to activities or medical appointments. Residents can use outdoor gardens, walking paths, a library, a movie theater, a fitness room, a game room, and different spaces for art, music, planned activities, or simple relaxation, which makes life less lonely and a bit more stimulating for everyone. The facility offers both community-planned events and activities run by residents themselves, covering many interests and abilities, and keeps 24-hour supervision and an emergency call system to make sure help's always nearby.

    Manorcare Health Services-Arlington holds the AHCA/NCAL National Quality Award at the Bronze Level, which means it's recognized for having good quality standards in place, and the care team really tries to focus on making people comfortable, whether they're staying a few weeks or many years, and support includes medication management, mental wellness programs, and skilled nursing for 12-16 hours a day plus 24-hour oversight. They provide transportation, parking, and have amenities like a spa and wellness room, salon services, and spiritual programs to help residents feel supported. The facility accepts Medicare, Medicaid, and other types of health insurance, offering private and semi-private room rates. The whole point of having a big care team, lots of activity spaces, and a wide range of therapies is to help each resident stay as healthy and independent as possible, with care plans and routines shaped to fit individual needs, as comfortably as possible in a large, well-equipped setting.

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