Carriage Hill Health & Rehab Center

    6106 Health Center Lane, Fredericksburg, VA, 22407
    2.4 · 20 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Inadequate staffing, inconsistent, unsafe care

    I had mixed feelings: some nurses, CNAs and therapy staff were professional, attentive, and caring, and the public areas and décor are pleasant. But staffing is chronically inadequate and inconsistent - I experienced delays, refused/late medications, poor communication, missed hygiene/therapy, mishandled laundry and meals, and even safety incidents requiring ER calls. Cleanliness and room setup varied (some areas clean, some smelled), and administration/billing was unresponsive. I can't recommend this place until leadership fixes staffing, care oversight, and billing issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.40 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.6
    • Meals

      2.1
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Carriage Hill Health & Rehab Center

    About Carriage Hill Health & Rehab Center

    Carriage Hill Health & Rehab Center sits over on Health Center Lane in Fredericksburg, mainly focused on health, rehab, and nursing care for folks who need extra help. The place serves as a Skilled Nursing Facility and offers both private and semi-private rooms, each with its own private bathroom, for up to 150 licensed beds though you'll see a couple of different numbers if you look at historical reports, with patient-days hitting about 47,576 for the last fiscal year and staff counting at about 135 full-time equivalents. Residents find a steady crew of expert staff ready day and night, always aiming for solid personal care, with 24-hour nursing supervision, full medication management, inpatient physical therapy, and lots of long-term nursing and palliative care services. The center does a good deal with memory care and dementia programming, so those who need extra help with memory issues get special staff attention and activities planned out for them, and there's also respite care for short stays if a caregiver just needs a break. People living here can count on meals through a fine dining program that handles special diets, regular housecleaning, and organized group activities to keep life moving, and folks can join in or just take it slow if they'd rather.

    Carriage Hill Health & Rehab Center stands out for the way it looks at care and rehab, always tailoring rehab plans to each person and keeping an eye on keeping things efficient, with all sorts of reports on costs, patient services, and general productivity to make sure everything stays on track, and they use things like quartile rankings and efficiency indicators to see how they're doing compared to others. The parent company is Commonwealth Care of Roanoke, Inc., and the current administrator is Adham Hasan. English is the main language spoken, but some staff speak other languages too. The facility is open all day, every day, and folks can choose from private rooms at a daily rate or save a bit with semi-private rooms, though there are times when they're not accepting new patients. It's a proprietary facility, sitting right within Virginia's long-term care system, and besides the usual health and rehab focus, they're connected with resources for insurance and hospital data for the state. The place has also changed ownership in the past, and they keep their information up to date so people can look up directions and more details if they need. The team works with neighbors and the wider community in a steady, compassionate way, trying to make life as comfortable and safe as possible for residents, whether it's for short-term rehab, long-term nursing, or dementia support.

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