Gainesville Health And Rehab Center

    7501 Heritage Village Plaza, Gainesville, VA, 20155
    2.8 · 8 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff, poor management overall

    I placed my relative here and had mixed impressions. The building and semi-private room are newer and well-furnished, and the rehab/physical-therapy team and several floor nurses were caring and professional. Unfortunately management, the director of nursing, and admin communication were poor, staffing turnover and low morale were obvious, and staff were often overwhelmed - long hallway waits, few activities for bed-bound residents, and concerns about hygiene/bedsores and infections. Food and billing/ intake communication were also problems. Overall I was very disappointed and cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.75 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.7
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Gainesville Health And Rehab Center

    About Gainesville Health And Rehab Center

    Gainesville Health And Rehab Center sits on Heritage Village Plaza in Gainesville, VA, and has 120 beds for residents who need skilled nursing care, short-term rehab, long-term nursing, respite care, or even palliative care, and while the rooms come as either private or semi-private, each one has its own bathroom, which is something that does help folks feel more comfortable during their stay, and to go along with that they've got a fine dining program that handles specialized diets, so people can get meals made to fit their needs. This facility offers physical therapy, occupational therapy, and speech therapy, and many people use their rehab services after surgery or a hospital stay, and the staff includes Certified Nursing Assistants like Mary Salters, a Recreation Therapist named Lisa Holland, a Medical Billing Specialist named Cassie Lucas, and Michelle Waters, who's the Rehab Director and also works as a home health PTA provider, which covers a lot of ground for daily support. Ms. Rochelle A. Hale runs the center as the administrator, and there are around 113 full-time staff helping out with all sorts of needs, so help is around when you want it. Rates for a private room are $525 a day, while a semi-private room is $495 a day, and with 40,155 patient days in 2023, it sees a lot of people every year. The place puts out information for seniors, veterans, and people with disabilities through partnerships with groups like VirginiaNavigator, SeniorNavigator, VeteransNavigator, and others, covering things like employment, housing, transportation, financial advice, community connections, and health, and for those who want more, there's a big resource directory with over 26,000 programs and services, so families and residents can look up what fits their needs or situation. Folks can also find educational material like articles, event information, guides, and videos that talk about caregiving, legal planning, insurance, and long-term care, which makes staying informed a bit easier. The center uses different indicators to track how well it's doing, like how much revenue comes in per patient each day and how efficient their services are, and groups keep track of these numbers using quartile rankings from 1 to 4. The main feel you get is that staff understand that the human touch matters, and they share their knowledge with other facilities, keep up with new data, and work to provide treatment in as comfortable a space as possible, keeping people at the heart of what they do. People notice that Gainesville Health And Rehab Center connects its residents with useful resources and keeps patient comfort and dignity in mind, building a reputation in Virginia for quality care. You can find more about the center by looking up www.gainesville-rehab.com.

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