Hanover Health & Rehabilitation Center

    8139 Lee-Davis Road, Mechanicsville, VA, 23111
    2.5 · 24 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, poor care; few positives

    I had a terrible experience. My loved one was neglected - couldn't hold her head up or feed herself, meds were late/wrong, no proper wound or diabetic care, call bells often ignored, and staff frequently rude or unresponsive. The place was understaffed, visitors blocked, and administration gave conflicting/misleading information that cost us thousands; there were infections, bedsores and an ER transfer. I had to intervene daily. That said, rehab and a few staff (some CNAs, PT/OT) were excellent. I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.54 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      1.6
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Hanover Health & Rehabilitation Center

    About Hanover Health & Rehabilitation Center

    Hanover Health & Rehabilitation Center sits at 8139 Lee Davis Road in Mechanicsville, Virginia, not far from Bell Creek Middle School, and you'll find it has 120 licensed beds in both private and semi-private rooms, each with its own bathroom that's easy to get into, either for a shower or tub, which can really help folks trying to get better after a surgery, an accident, or those who need long-term care due to age or illness. The center is classified as a Skilled Nursing Facility, or SNF, and while they aren't currently taking new patients, there's a chance they might open up some beds soon, so people tend to check back if they're interested. The staff speaks English and includes physicians, nurses, certified nursing assistants, occupational and physical therapists, speech language pathologists, as well as culinary workers and a dietitian, and they're all part of the core team, not outside contractors, so the care you see is from folks who know the place and the people in it. The rooms can be private or shared, with daily rates running $311 for private and $271 for semi-private, and their patient numbers last year show they're full most of the time, with over 41,000 patient days and about 106 full-time staff.

    The facility offers the LifeWorks Rehab® Recovery Program, and seems to focus heavily on helping people get back on their feet with therapy seven days a week-even up to 2 or 3 hours a day if the person needs it, plus they've got some pretty modern therapy gear in their gym, like the Alter-G treadmill, Rifton TRAM assisted lift, stair trainer, cyber cycles, and other strength and balance machines, which help with different kinds of physical recovery. They use program tools with names like Recovery Map™ and Personal Report Card™ to show people their progress, which can make the process of sticking to therapy a bit easier to follow. Dining is restaurant-style and there's a chef preparing different meal options, and the dining rooms are set up where people can sit together, which many folks enjoy, and the on-site activities coordinator runs events to help keep people active and involved as much as they can be.

    Hanover Health & Rehabilitation Center also takes infection control and COVID-19 safety very seriously, which means there are clear rules for visitors-if someone is on quarantine, visitors have to follow PPE signage, and the staff strongly encourages vaccination. People who've been around someone with COVID-19 are asked to wear face coverings and avoid coming in unless a visit is truly needed, and all of this helps protect both patients and staff. The administrator's name is Christina Wiley. The center makes use of efficiency indicators to look at performance, costs, and how much support the community gives, and they use a ranking system to compare these things with other places. If you want to know more details, they've got general info sections and patient charge data on their website at www.hanoverhealthrehab.com. Folks talk about the 'Gold Standard' of care and the long record of serving the area for over 50 years, and that sense of steady, careful attention is something many residents come to value.

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