Regency Care Center At Monroe

    1355 West Main Street, Monroe, WA, 98272
    3.2 · 6 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent rehab concerning dementia care

    I had a mixed experience. The rehab side was excellent - amazing PT/ST/OT, kind and responsive staff, clean rooms, great housekeeping, and I made a successful recovery that gave me peace of mind. The long-term/dementia unit, however, felt understaffed and dated: staff were sometimes rude, meds and fluids were mishandled, charting seemed dishonest, and I even saw a nurse yell at a resident, which left me worried about abuse and retaliation. Meals are hospital-style and rooms may be shared, but costs are reasonable and the location is convenient.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.17 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.3
    • Meals

      3.0
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of Regency Care Center At Monroe

    About Regency Care Center At Monroe

    Regency Care Center at Monroe sits at 1355 W Main St in Monroe, Washington, and offers a range of senior care options like nursing care, rehabilitation, assisted living, independent living, and memory care, so you'll find people coming in for many different needs, be it recovering from illness or injury or needing help with things like bathing or reminders to take medicine, and you'll notice there are 92 licensed and Medicare-certified beds here, with services like prepared meals, laundry, and housekeeping available for residents who want support with daily life but still like their independence. The place is managed by Jodi Nordstrom, with Marvin Beddoe as the primary owner and an administrator who's been there since 2010, and Regency Pacific Management oversees the operations, which matters because they keep ties to state regulations and regular inspections, including visits and reports from Washington state agencies and the Centers for Medicare and Medicaid Services, so you know standards are documented, though it's worth knowing too that there've been 30 different deficiencies noted in recent inspection reports-like issues with infection control, maintaining medical records, safeguarding resident information, and hiring qualified food service staff, with four of those deficiencies linked to infection control alone, which are important points for families to consider when thinking about care quality.

    Residents find a supportive atmosphere here, with a team that focuses on developing care plans for each senior, often including input from their families and doctors, and staff work on engaging residents with activities that help them stay active and social, addressing both physical and mental well-being, with a staff turnover rate among nurses of 36.6 percent and an average of about 4.02 nurse hours per resident per day, which gives a sense of how often help's available and how often faces change, and you'll often find that people working here are noticed for being kind and friendly, doing their best to keep things comfortable and respectful. There's general healthcare for those dealing with chronic issues, support for memory care for residents with Alzheimer's or dementia so there's a focus on reducing confusion and preventing wandering, and for people who might only need help for a short stretch, respite care is available. You'll see the community also puts effort into offering nutritious meals made with good ingredients, though the reports about dietary staffing are worth checking if that's important to you, and all these services are offered in a setting that's regulated as a Skilled Nursing Facility. There's a claim feature if family members or staff want to update information about the facility, and you can find the location easily on a map if you're trying to plan a visit. The whole approach here aims to let people live as independently as possible while having medical and daily support on hand, and while the facility's been recognized as a "Best of Senior Living" award winner and people often appreciate the joyful staff, it's useful to be aware of inspection findings when looking at Regency Care Center at Monroe, just to weigh everything out.

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