Mercy Manor Transitional Care Center sits in Janesville, Wisconsin, and has 28 certified beds for short-term rehab care where nurses, therapists, and medical staff help people get on their feet after a hospital stay, illness, or surgery, and you'll see their staff includes registered nurses, respiratory therapists, physical, speech, and occupational therapists, and dieticians who help with things like stroke recovery, heart issues, lung disease, joint replacements, or broken hips, and you'll notice they use a whole-person approach with plenty of nurse hours-about 8.79 per resident daily-though they do have a high nurse turnover rate, somewhere around 61.8%. The place is under the umbrella of Mercy Health Corporation since 2016 and is part of the bigger Mercyhealth System, and it's a non-profit with a strong track record, earning high marks over the years-B+ overall and even an A for short-term care, plus awards like Best Nursing Home in Wisconsin for several years running, which puts it in the top third in the country for facilities like this. Residents get around-the-clock help, including supervision, assistance with daily tasks like bathing and dressing, medication management, and extra hands for those who struggle to move on their own, and if someone can't walk, staff will help transfer them to chairs or beds as needed. The center houses a lab and x-ray equipment for checking up on regular problems like sore throats, rashes, minor cuts, sprains, headaches, back pain, and earaches, so folks don't always have to leave for basic care.
Most rooms are either private or semi-private suites, all furnished and set up with flat-screen TVs, cable, Wi-Fi, and some have in-room dining and menus that can be changed around for special diets, whether someone's allergic or has diabetes, plus registered dieticians are on staff to make sure meals are healthy. There's a central dining room if people want to eat together, and housekeeping, laundry, and even dry cleaning, are handled for the residents, so no one has to worry about chores, and they offer help with moving in to make things smoother. Mercy Manor runs community activities like movie nights and games, with social events, and keeps everyone safe using an Emergency Alert System. There's a game room, space for family events, and they'll arrange transportation for doctor's appointments or outings, and though there aren't any active resident or family councils here, and the facility doesn't offer a Continuing Care Retirement Community program, folks can pay using Medicare or Medicaid, which makes things easier for some families. They don't take part in the Medicaid or CCRC programs, but they do have non-ambulatory care for people who can't walk and need extra supervision. Housekeeping, laundry, and meal services are included, and there's always staff on hand in case someone needs help at any hour. Infection-related deficiencies have shown up on inspections, so that's something they keep working on under the quality standards they have to follow by law, and Mercy Health Corporation's had control since January 2016. Abuse, neglect, or exploitation are not tolerated thanks to set policies, and their skilled nursing services cover a lot of ground, especially for helping people transition back home after hospital stays with special focus on IV-therapy, wound care, and both physical and speech therapies, and if there are emergencies, well, there's no clear mention of urgent care on site, but regular checks and support are always part of daily life.