Mercy Health Services has been a dedicated fixture in the Burnham Heights neighborhood on the south side of Milwaukee since 1984, providing care and support for residents from the surrounding area. Despite being a smaller facility, Mercy Health Services places a strong emphasis on life enrichment and holistic well-being. Residents benefit from a carefully curated selection of activities designed to promote engagement, connection, and joy. The facility offers physical therapy, occupational therapy, and speech therapy, tailored to meet the unique needs of each individual, ensuring that residents have access to comprehensive rehabilitation and assistance as part of their daily lives. Communal dining serves as both a nutritional and social cornerstone for the community, fostering valuable bonds among residents and helping to create a warm, homelike atmosphere.
Housekeeping and laundry services are managed efficiently, relieving residents of daily chores and allowing them to focus on making the most of their time and participating in activities they enjoy. Life enrichment assistants, including team members like Margaret, take pride in organizing and leading favorite resident activities such as bingo, painting, trivia, and holiday celebrations, making sure that every day offers something meaningful and enjoyable. The commitment of the team is evident in the nurturing environment they foster, where the health, safety, and happiness of residents are always at the forefront.
Mercy Health Services invests not only in the well-being of its residents but also in cultivating a skilled and compassionate staff. Through participation in programs like WisCaregiver Careers, the care home provides its employees with opportunities to receive free training and testing to become certified nursing assistants. This program offers a solid pathway to a rewarding career in the healthcare field while supporting the mission of Mercy Health Services to provide exceptional care.
The facility is conveniently located near several large hospitals, enhancing its ability to coordinate medical resources and care as needed. Residents and their loved ones are encouraged to share feedback or concerns through avenues such as Caring Connections, which fosters ongoing communication and continuous improvement within the community. This culture of openness and attentive service reflects the ongoing dedication to delivering quality care and a supportive environment for all who call Mercy Health Services home.