Heritage Health Services has been a trusted provider of care in Port Washington and Ozaukee County since 1966, offering decades of experience in supporting the well-being and independence of its residents. The facility is known for delivering skilled and compassionate therapy and rehabilitation services, creating a welcoming atmosphere where residents feel actively involved in their own care. The staff at Heritage Health Services is dedicated to forming trusting relationships with residents, helping them to achieve their highest possible level of independence while ensuring that every individual is treated with respect and understanding.
The center has developed an engaging and robust activities program designed to keep residents active, connected, and mentally stimulated. This commitment to a rich activities calendar aims not only to maintain physical health, but also to foster a sense of community and belonging among the residents. The focus on activity and participation helps to cultivate a home-like environment, where residents are encouraged to build meaningful relationships with both staff and fellow residents.
Heritage Health Services also supports career development within the healthcare field through its affiliation with the WisCaregiver Careers program, offering free training and testing to become a Certified Nursing Assistant (CNA) while working at the facility. Prospective nurse aide trainees are welcomed to join the team, which is known for its supportive management and opportunities for professional growth. This dedication to staff development goes hand in hand with the center's mission to provide high-quality care for every resident.
The facility utilizes the Caring Connections program, a valuable resource that allows residents, their families, and staff to share feedback, voice concerns, or recognize exceptional care. This initiative illustrates Heritage Health Services' ongoing commitment to transparent communication and continuous improvement in the quality of the environment and services provided.
With a blend of compassionate caregiving, innovative programs, and a focus on both resident and staff empowerment, Heritage Health Services stands as a longstanding fixture in the community, offering a secure, engaging, and supportive setting for those in need of therapy, rehabilitation, and attentive long-term care.