Pavilion At Glacier Valley

    1900 American Eagle Drive, Slinger, WI, 53086
    2.9 · 8 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Beautiful facility, but care failures

    I had a mixed but ultimately disappointing stay. The facility is clean, beautiful, with engaging activities, good food, and OT/PT staff who were above excellent and genuinely caring. But I experienced unacceptable care: ignored call bells, long delays, missed therapy days after my stroke, lack of toilet assistance and follow-up checks (risking bedsores), humiliating handling, and unresponsive administration and billing (calls not returned, poor after-hours advice). Staff tried hard with low staffing, but inconsistent monitoring and communication left me distrustful - I cannot recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.88 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      2.9

    Location

    Map showing location of Pavilion At Glacier Valley

    About Pavilion At Glacier Valley

    Pavilion At Glacier Valley sits as a newly built senior care community in Slinger, Wisconsin, holding a 106-bed capacity and offering both long-term and short-term care, and people will find there's a skilled clinical team ready to handle care needs any time of day or night, even on weekends and holidays. Folks who come here will see spacious dining areas and a large rehab gym, while meal programs focus on good nutrition and comfort, and there's always something going on with planned activities, including devotional sessions for spiritual health, social spaces for mingling, and a beauty salon where residents can get grooming services.

    Therapies play a big role here, as staff work with Reliant Rehabilitation, offering physical, occupational, and speech therapy in well-equipped suites that help people recover after surgery or illness, and care plans are always tailored to what each person needs with support for things like wound care, pain management, diabetic and incontinence care, and 24-hour nursing on hand. Pavilion At Glacier Valley also emphasizes emotional and spiritual health through its activity team, and residents have opportunities for both on-site and offsite activities, with indoor and outdoor spaces meant for comfort and socializing.

    The community welcomes residents for both short stays like rehab or respite care and longer-term living, and staff actively explore every financial option such as Medicare, Medicaid, insurance, and private funding, so people have some help navigating how they'll pay for care. The place is fully licensed by Wisconsin and meets civil rights laws, creating a safe environment that doesn't discriminate based on age, race, or disability, and rules keep it as a smoke-free and drug-free workplace. Visiting hours run daily from morning until evening, and the team coordinates discharge planning and other resources to ease transitions. The focus always stays on promoting each person's independence, wellness, and peace of mind with simple comforts, reliable care, and a steady routine.

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