Crossroads Care Center of Sun Prairie

Crossroads Care Center of Sun Prairie sits in a quiet Sun Prairie neighborhood close to downtown and nearby hospitals in Madison, and folks around here see it as a trusted place for healthcare needs, and from the outside, you'll notice the building is modern with a welcoming feel, which matches the effort they put into keeping things up-to-date inside too, using advanced medical technology for care. The facility has 50 licensed beds and specializes in short-term rehab and long-term care services, so whether someone needs help recovering after a hospital stay or ongoing nursing care, staff are available. Crossroads Care Center employs licensed nurses and therapists in physical, occupational, and speech therapy, along with other caregivers, though nurse staffing runs at about 3.61 hours per resident per day, which falls below the state average of 4.1, and nurse turnover hovers around 48.7%, a bit better than the state's 49%. The place has been managed by Aaron Topper since 2017, and ownership is shared by Aaron Topper and Igor Rebel, operating as a for-profit business and part of a chain. Crossroads offers a broad menu of services like rehab, skilled nursing, diabetic care, wound therapy, hospice coordination, possible on-site dialysis, and respite care, accepting Medicare, Medicaid, private pay, community programs, and various insurance plans. There's a focus on person-centered care, aiming to balance clinical needs with each resident's independence and well-being, using amenities like cable TV, Wi-Fi, in-house laundry, housekeeping, beauty salon, and lounge areas, plus activity and dining rooms, outdoor patios, and a therapy gym. The center also holds annual picnics, weekly outings, birthday parties, yoga classes, bingo, happy hours, religious services, plus music and memories, arts and crafts, and live entertainment every month. Food is served in well-appointed dining rooms. Deficiencies found in government inspections have included issues with resident rights like self-administering medication, food safety, and keeping things clean and safe, totaling 16 citations, which isn't unheard of in facilities like this, and they've also had complaints and standard inspection reports. The facility's open from 9am to 4pm, Monday through Friday. Overall, Crossroads Care Center of Sun Prairie offers modern healthcare with a variety of services and amenities, managed by experienced owners, but like many nursing homes, faces challenges with staffing and maintains a record of inspection deficiencies you'll want to consider.