Haven Health Flagstaff

    800 W University Ave, Flagstaff, AZ, 86001
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff but safety concerns

    I had a mixed but overall positive experience at Haven Health of Flagstaff. The CNAs, nurses and therapy teams (Shelene, Allie, Erin and others) were compassionate, skilled, and helped my relative regain strength in a clean, rehab-focused facility with some Navajo support. However, communication lapses, slow call-button response, distracted or careless staff at times, inconsistent meal quality, and incidents like falls/bed sores and missing items are real concerns-good for short-term rehab but families should stay involved and verify safety and language supports.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 116 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      3.2
    • Amenities

      3.4
    • Value

      3.0

    Location

    Map showing location of Haven Health Flagstaff

    About Haven Health Flagstaff

    Haven Health Flagstaff sits at 800 W University Ave in Flagstaff, Arizona and operates as a skilled nursing facility with 83 beds, and you'll find it's always open, every day, all day, so there's always staff around, and it's part of the Haven Health network which works closely with other places around the area, like skilled nursing locations in Cottonwood and Sedona, plus hospital and home health contacts from Flagstaff Medical Center to Angels Care Home Health, and that means they try hard to make care as smooth and connected as possible for the area's seniors. The staff provide care in English, Spanish, and Navajo, making it easier for Navajo elders to feel at home with activities and meals that fit familiar traditions, and there are professional caregivers who know how to deal with complex issues like wound care, ventilator support, infectious diseases, dialysis, tracheostomy, and joint replacements, plus they have therapy teams for physical, occupational, and speech therapy to help people regain skills or improve communication and swallowing. There's a specific focus on memory care for folks with Alzheimer's or dementia, using individualized plans, along with behavioral therapy for those who need a bit of extra help adjusting behaviors, and the facility includes full-service dining, recreation programs, fitness centers, a beauty salon, and scheduled activities like arts and crafts, holiday parties, or even garage sales that keep everyone involved. The building is equipped with safety features such as handicap accessibility and a sprinkler system, and residents get amenities like kitchens or kitchenettes in their rooms, cable TV, washers and dryers, guest parking, WiFi, and housekeeping, all to keep daily life comfortable. Staff offer help with bathing, getting dressed, walking, taking medicine, and dealing with daily health needs, so those who need skilled nursing, short-term rehab, long-term care, or hospice can get support, and there's also support with laundry, personal care, and transportation when there's a doctor appointment or trip needed. Haven Health Flagstaff doesn't have any assisted living beds but offers many assisted living-type services, supporting independence along with help when it's needed, and they provide resources for family caregivers and conduct care assessments up front to talk about needs, whether someone's looking for nursing home care, independent living, or just wants to understand what to expect. The place tries to encourage social life with programs for health and wellness, education, and recreation, as well as special gatherings from Easter egg hunts to birthday parties, always aiming to create a comfortable, caring environment for seniors in Flagstaff and Coconino County.

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