I chose this community for its welcoming, genuinely caring staff, bright/clean apartments, lots of activities, outings and social opportunities, and overall good value. That said, management and staffing change a lot and care is inconsistent - I've seen communication lapses, medication mistakes/delays, billing/price hikes, and some troubling memory-care concerns. Dining quality is hit-or-miss, and occasional safety/theft issues have been reported. Bottom line: warm people and a social, affordable place, but you must stay involved and advocate to get reliable care.
Atria Rancho Mirage is a senior living community that offers independent living, assisted living, memory care, and respite care for older adults who want support suited to different needs, and it's a place where folks find studio, one-bedroom, and shared suite apartments, most with kitchenettes and nice touches like the option to add houseplants or family pictures, plus emergency alert systems and cable TV. Residents can bring their pets, though there are some restrictions, and the community has amenities aimed at comfort and ease, so there's a heated pool, a hot tub, a salon, a barber shop, library, fitness center, sunlit patios, outdoor walking paths like the Butler-Abrams Trail, and a designated dog walking area. The grounds have gardens, a media room, indoor and outdoor spaces for relaxing and socializing, and plenty of activities, whether it's ice cream socials, happy hours, chef-prepared meals, fitness classes, or field trips to places like Sunnylands Center and Gardens.
Atria Rancho Mirage takes care of cooking, housekeeping, laundry, and apartment maintenance, which gives residents more free time, and it also helps with transportation-some rides are free, others come with a cost-and there's parking for those who still drive. The Life Guidance program handles memory care for residents with Alzheimer's or other types of dementia, providing a secure place with specially trained staff and custom care plans, plus programs and therapies that help residents stay engaged both physically and mentally. Assisted living staff can provide help with daily needs like dressing, bathing, managing medication, and getting to meals or activities, with staff available day and night. There's a wellness program to encourage social, educational, and fun activities, and there are religious services, and care for people needing hospice or who want to age in place without moving again. Residents can get physical, occupational, and speech therapy through EmpowerMe, right where they live.
The dining room serves three meals each day with kosher and vegetarian options, focusing on nutrition and variety with locally inspired flavors, so mealtimes can be a highlight of the day. The community supports people who speak English or Spanish, and residents pay one monthly fee that covers housekeeping, linen service, utilities, daily dining, scheduled transportation, staff on duty 24/7, and access to all the events and amenities. The staff members at Atria Rancho Mirage aim to know each person's needs, with care plans personalized for every resident. Seniors can enjoy field trips, hobbies, games, swimming, and relaxing outdoors, and when families or residents need a short stay for recovery or a break, respite options are available. Everything's licensed under California state license number 331880734, and the setting is friendly and welcoming, with care designed to support living well and staying as independent as possible.
People often ask...
Atria Rancho Mirage offers competitive pricing, with rates starting at a cost of $2,895 per month.
Atria Rancho Mirage offers independent living, assisted living, memory care, and board and care.
There are 26 photos of Atria Rancho Mirage on Mirador.
Yes, Atria Rancho Mirage allows residents to age in place and adjust their level of care as needed.
The full address for this community is 34560 Bob Hope Dr, Rancho Mirage, CA, 92270.
Yes, Atria Rancho Mirage offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
45
Inspections
3
Type A Citations
8
Type B Citations
5
Years of reports
25 Jul 2024
25 Jul 2024
Confirmed applicant and administrator read and understand licensing laws; identity verified via photo ID and signatures obtained, and understanding covered operation, admission policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
27 Sept 2024
27 Sept 2024
Identified a one-story residence prepared for six residents, with cameras in common areas recording without audio. Pre-licensing was incomplete, with several items noted as needing attention.
20 Sept 2024
20 Sept 2024
Found resident records complete and compliant with admissions, medical assessments, TB tests, consent forms, and emergency information. Found the living environment safe and well maintained, with proper safety devices and no deficiencies identified.
20 Sept 2024
20 Sept 2024
Confirmed no deficiencies during inspection, facility meeting all requirements.
20 Mar 2024
20 Mar 2024
Found the allegation that staff would not change the resident's diaper UNSUBSTANTIATED, as interviews and records showed staff checked on the resident every two hours or upon request and assisted with diaper changes as needed.
20 Mar 2024
20 Mar 2024
Reviewed allegation of staff not changing resident's diaper, found unsubstantiated after interviews, record review, and tour of facility.
14 Mar 2024
14 Mar 2024
Confirmed that ownership changed hands and the new owners filed a licensure application in March 2024, with the former licensee remaining responsible for operation until licensure is obtained. Notified residents within 60 days, and an exit interview was conducted.
14 Mar 2024
14 Mar 2024
Confirmed deficiencies during the annual inspection led to a meeting with the licensee and applicants to discuss the property transfer and notification to residents.
29 Feb 2024
29 Feb 2024
Identified an allegation of a deficiency related to a case management record dated 1/12/23 during an unannounced visit to obtain signatures; the executive director was advised of the visit's purpose. An exit interview occurred with the executive director.
29 Feb 2024
29 Feb 2024
No citations were found during the visit, and the purpose of the visit was explained to the Executive Director.
28 Feb 2024
28 Feb 2024
Identified multiple health and safety concerns, including unlocked cleaning products and an unlocked garage refrigerator, plus staff without required health clearances or background checks for a new operator. Noted outdated resident medical reviews, incomplete needs plans, no planned activities, no disaster drills, and missing diabetes training and CPR/First Aid certification in staff records, with a civil penalty assessed for un-cleared staff.
28 Feb 2024
28 Feb 2024
Identified deficiencies in infection control, facility maintenance, staff training, resident records, planned activities, and emergency preparedness during the inspection.
§ 87355(e)(3)
§ 87309(a)
§ 87412(a)(11)
§ 87613(a)(2)
§ 87219(a)
§ 87506(a)
§ 1569.695(c)
§ 87109(b)
§ 87464(d)
28 Oct 2023
28 Oct 2023
Investigated the allegations during an unannounced visit and met with the administrator. Staff approved signing the findings, and an exit interview was conducted.
28 Oct 2023
28 Oct 2023
Confirmed complaints of inadequate staffing and improper documentation were addressed during the unannounced visit by a Licensing Program Analyst.
25 Sept 2023
25 Sept 2023
Found zero deficiencies after reviewing resident and staff records, safety measures, food service, medication management, and infection control. All observed areas met state requirements.
25 Sept 2023
25 Sept 2023
Reviewed client and personnel records, facility cleanliness, staff training, emergency preparedness, infection control, and medication management. No deficiencies observed.
22 May 2023
22 May 2023
Found that the medication-dispensing allegation had no supporting evidence; medications were administered as prescribed. Found that the dignity allegation had no supporting evidence; however, evidence showed a staff member cashed checks from the resident’s account, leading to the staff member’s termination.
22 May 2023
22 May 2023
Confirmed allegation of unauthorized checks being written by resident and substantiated allegation of staff member accepting money from resident. Unsubstantiated allegation of staff disrespecting resident.
09 May 2023
09 May 2023
Identified allegations of lack of supervision, failure to provide planned activities, and unmet care needs for a resident. Found insufficient information to determine violations because the resident declined to be interviewed and staff stated the resident refused participation and further assistance after April 4, 2023.
09 May 2023
09 May 2023
Unsubstantiated allegations were investigated regarding lack of supervision, failure to provide planned activities, and failure to ensure care needs were met for a specific resident.
17 Mar 2023
17 Mar 2023
Reviewed interviews with staff and residents and examined resident files and records to verify the eviction process complied with Title 22; no deficiencies identified.
17 Mar 2023
17 Mar 2023
Confirmed no deficiencies noted during visit regarding eviction process compliance.
07 Feb 2023
07 Feb 2023
Verified items from the pre-licensing visit; the applicant was not present, so the visit was rescheduled. Reviewed details during an exit interview with staff.
07 Feb 2023
07 Feb 2023
Verified completion of items identified during a previous visit. Visit rescheduled due to applicant not being present.
31 Jan 2023
31 Jan 2023
Found a five-bedroom, four-bathroom, one-story home with fire clearance for one ambulatory resident in bedroom 1 and with appropriate furnishings, safety features, and supplies for six residents. Laundry equipment was not functioning at the time.
31 Jan 2023
31 Jan 2023
Conducted a prelicensing inspection of a residential care facility for the elderly, verified compliance with safety and care requirements, and noted necessary repairs to laundry equipment.
23 Jan 2023
23 Jan 2023
Confirmed the management team listed on the 2019 Administrative Organization form remains in place. Requested a current personnel report and provided the contact information for the current assigned LPA; an exit interview was conducted.
23 Jan 2023
23 Jan 2023
Confirmed current management team in place at the facility. Requested submission of current Personnel Report by specified date.
17 Jan 2023
17 Jan 2023
Found insufficient evidence to corroborate Allegation 1 that staff did not respond promptly to residents' pull cords. Found insufficient evidence to corroborate Allegations 2, 3, and 4—staffing adequacy, food quality and quantity, and staff training.
17 Jan 2023
17 Jan 2023
Reviewed allegations of staff not responding timely to pull cords, inadequate staffing, poor food quality, and lack of proper staff training at the facility. Insufficient evidence to support the allegations.
§ 87468.1(a)(3)
12 Jan 2023
12 Jan 2023
Identified that an updated LIC-500 form was needed and should be provided by January 17, 2023. Found that the interim administrator was not listed as associated with the roster and was not on site at the time of the visit, creating a roster-related deficiency.
§ 87411(g)(2)
12 Jan 2023
12 Jan 2023
Visited facility by LPA, updated information required. Identified staff member not properly associated. No other issues observed.
06 Jan 2023
06 Jan 2023
Completed COMP II for change of ownership of an RCFE via telephone, with photo ID verified and understanding of Title 22 confirmed.
06 Jan 2023
06 Jan 2023
Confirmed successful completion of COMP II during a telephone call with applicants.
23 Sept 2022
23 Sept 2022
Identified an unannounced infection-control check prompted by an active COVID-19 outbreak; PPE supplies were ample, hand hygiene items were stocked, and signs for cough etiquette, social distancing, and infection control were posted, with staff trained on infection control and PPE use.
Verified ongoing screening of residents, staff, and visitors, including temperature checks and recording screening responses in a sign-in log; an exit interview was conducted with the administrator, and a new administrator packet had been sent.
23 Sept 2022
23 Sept 2022
Confirmed positive practices in infection control, including proper hand hygiene, PPE availability, staff training, and resident symptom monitoring.
29 Sept 2021
29 Sept 2021
Found infection-control measures in place with ample hand hygiene supplies, cleaning and disinfection provisions, and proper face-covering use, and a designated lead tracks cases and ensures PPE and supplies are maintained. Noted forty-eight staff and eighty-nine clients present, with no COVID-19 cases at that time.
29 Sept 2021
29 Sept 2021
Confirmed proper infection control practices and procedures were in place during the inspection.
30 Jul 2021
30 Jul 2021
Found Allegation 1 unsubstantiated; Allegation 2 unsubstantiated; Allegation 3 unsubstantiated.
30 Jul 2021
30 Jul 2021
Found insufficient evidence to confirm or deny that the resident fell and sustained scrapes and bruises on the knees while in care; there was not a preponderance of the evidence to prove the alleged violation occurred.
30 Jul 2021
30 Jul 2021
Investigated an allegation that a resident fell and was injured, but found insufficient evidence to confirm or refute the claim.
04 Nov 2020
04 Nov 2020
Verified removal of the named individual from the site and confirmed they are not present, employed, or residing there. Noted that they had applied to work and were awaiting background clearance, and that during this process they cannot work, reside, or be present in a licensed setting; no deficiencies were cited.
04 Nov 2020
04 Nov 2020
Verified absence of individual named in Confirmation of Removal letter and no deficiencies cited during visit.
04 May 2020
04 May 2020
Interviewed parties regarding miscommunication between medical provider and pharmacy for new medication orders. Reviewed medication administration record showing correct dispensing of medications.
26 Feb 2020
26 Feb 2020
Determined that allegations of unwitnessed falls, notification procedures, record safeguarding, assessment updates, and falsification were unsubstantiated based on interviews and records review.
