Haven Health Lakeside

    3401 Lockwood Dr, Green Valley, AZ, 85929
    4.4 · 84 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab, but safety concerns

    I'm torn. Many nurses, CNAs and therapists (especially PT/OT) were professional, friendly and helped my loved one regain strength-facility was clean, food and activities were good, and front-desk staff were welcoming. But I also saw or heard about serious lapses: neglect (bed sores, missed turning, poor hygiene), catheter-related infection, lost/stolen items, privacy breaches, spotty communication and chronic understaffing. Management sometimes fixed problems quickly, but not always. Recommend cautiously: excellent rehab and caring people, but be vigilant about safety, hygiene and belongings.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.39 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      2.6
    • Value

      4.4

    Location

    Map showing location of Haven Health Lakeside

    About Haven Health Lakeside

    Haven Health Lakeside serves Arizona seniors and families with many care options all under one roof, and it sits right in a peaceful community surrounded by pines and lakes, which is a nice sight when you look outside. The place has hospice care, home care, assisted living, memory care, and skilled nursing for both short- and long-term stays, and there's a continuum of care so folks can start off more independent and then get more support when they need it, which helps with things like Alzheimer's, dementia, and recovery after surgeries like joint replacements. Residents can get help with daily activities-things like getting dressed, bathing, meals, laundry, and keeping track of medicine-and there's always 24-hour support from nursing staff and certified nursing assistants.

    They take pride in memory care that keeps people safe from wandering and has programs that try to slow down cognitive problems, plus there are behavioral therapy programs and a separate behavioral unit for those who need it. There's speech, physical, and occupational therapy, and the place has an in-house rehab gym with special equipment for folks coming back from injury, and a team of licensed therapists puts together personal treatment plans for each person. Haven Health Lakeside can handle more complicated health stuff too-things like complex wound care, specialty infusions, infectious disease, pain management, pulmonology, and even respiratory and ventilator care, so they're able to keep people stable and comfortable.

    The place is set up to make transitions easier, and they'll do things like arrange transportation for doctor visits or help with moving in, and there's always assistance around for doctor scheduling and insurance questions, since they work with Medicaid, Medicare, Medicare Advantage, the VA, and they offer help figuring out the costs. Private rooms have their own bathrooms, kitchenettes, cable TV, phone, and air conditioning, and there's Wi-Fi and emergency alert systems throughout the whole community.

    There are all sorts of activities and ways to stay active-from arts and crafts to movie nights and music programs, and there's a garden, walking paths, a game room, a movie theater, activity rooms, a fitness area, and outdoor spaces where people can enjoy the fresh air. They have professional chefs making meals every day, with options for special diets like diabetes or people with allergies, and you can get something to eat all day long. Laundry and housekeeping get taken care of, and there's a concierge for arranging things, plus free parking and transportation services.

    Family members can stay involved thanks to technology and family support services, and Haven Health Lakeside puts a real effort into keeping both residents and families connected. Everything's built around trust, respect, and helping each person keep as much independence as possible, even if their needs change over time or if they need medical care, therapy, or memory support. The environment's kept warm and inviting with spacious living areas and a staff that tries to keep things flexible, making sure folks can enjoy both privacy and community while getting the care they need.

    People often ask...

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