Good Samaritan Society - Prescott - Village Tower

    1075 Ruth St, Prescott, AZ, 86301
    3.9 · 12 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Helpful staff, management ruined everything

    I applied to Village Tower and ran into a long waitlist, poor communication, and unanswered calls - I was even dropped from the list and left temporarily homeless. The manager was dishonest, rude, and discriminatory toward a disabled senior; overall leadership ruined my experience. In contrast, many staff (maintenance, care aides, admissions) were professional, kind, competent, and the building is clean and feels like home when things are working. Because of management and the chaotic process, I can't recommend Village Tower despite the helpful staff.

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    Amenities

    3.92 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.7
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of Good Samaritan Society - Prescott - Village Tower

    About Good Samaritan Society - Prescott - Village Tower

    Good Samaritan Society - Prescott - Village Tower sits in Prescott, Arizona and offers a mix of senior apartments and a range of care options. The Village Tower has cozy five-story apartments with choices like studio, one-bedroom, or two-bedroom units, some even have washers, full kitchens, and refrigerators, and there's a pleasant garden space outside that helps make it feel relaxing. Some apartments are in The Oaks or Poplar Creek Estate, which are also part of the same community. People can pick from independent living if they can get around on their own, or choose assisted living when they need help with things like bathing, dressing, or cleaning-since housekeeping and laundry are included, no one really needs to worry about daily chores. For folks with Alzheimer's or dementia, the Samaritan House Oakwood memory care program gives special support, with features to keep them safe and reduce confusion or wandering.

    The community is faith-based and is part of the wider Good Samaritan Society network, which operates several places around the country, some with names like Heritage Place of Roseville, Mountain Home, or Windom, all following a similar approach rooted in care and support. Here in Prescott, people can also get care like home health services, home care, residential care homes, and even hospice care-there's full hospice care available at Marley House and Good Samaritan Society - Prescott Hospice. Meals get prepared by staff, usually one or two daily, with thought given to nutrition and fresh ingredients. The staff is well-trained and known for being kind and attentive, making the place feel welcoming for newcomers.

    People living here find a broad selection of activities, group events, therapy centers, and recreational programs which has led to awards for friendliness, quality of care, and engaging activities. Residents always have access to support when they need it, including 24-hour supervision in some areas, and help with medications and health care. The setting encourages socializing, with an atmosphere meant to be inclusive for everyone including those with different backgrounds or needs, plus there are formal policies in place to protect LGBTQ rights and income diversity.

    The housing fits both individuals and couples, with a range of floor plans and the possibility to adjust care levels as needs change, which some people appreciate when thinking about the future. It's an age-restricted community, so the focus stays on seniors and their comfort, with no worries about home maintenance. The facility isn't the highest rated in Prescott-it's 16th out of 19 communities and carries an average overall rating of 6.8 out of 10, but people do note the staff's helpful nature and the strong sense of belonging in reviews, especially with regular social and educational events. Although some details about amenities and medical features aren't spelled out, and there's no clear information about things like parking, the core services and friendly environment do stand out for many of the people who choose to live here.

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